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You’re under pressure to quickly develop and deliver innovative devices and drugs. We transform how your people, processes, and systems work together.

Deliver patient-centric experiences at every step.

Connect teams and systems

Use a next-generation platform to accelerate development, connect workflows, and empower patients.

Clinical trial support

Boost clinical trial retention rates with virtual experiences to support participants and investigators.

End-to-end quality management

Manage cases by connecting disparate complaints, events, and applications on a single platform.

Field service management

Identify IoT device issues proactively and improve first-call resolution rates.

Don’t just take our word for it

See how life science organizations like yours are succeeding with ServiceNow.

10,000 IT service tickets eliminated

QIAGEN provided a self-service portal for employees to request hardware, software, and routine services.

600,000 system updates managed in one place

Siemens Healthineers moved remote and automated software updates for all its systems to ServiceNow.

IT system simplified

Novartis supported vital workflows with a more transparent system that reduces repetitive tasks.

Case resolution streamlined

Antares Vision moved from siloed data to total case visibility.

Featured resources


Transform clinical trial support

Rethink how you communicate with clinical trial patients and encourage their participation.


Achieve success through digital transformation

Discover valuable insights into effective healthcare modernization by reading peer success stories.


Modernize IT by consolidating operations

Drive real change throughout your organization with more connected teams and automated workflows.


Improve customer service for healthcare

Provide frictionless service to deliver outstanding patient and practitioner care.

Illustration of a female medical professional facing a male medical professional and having a conversation.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in life sciences to discuss industry challenges and how to partner with us to unlock your potential.