Put AI to work for healthcare
Fuel efficiency, lower costs, improve experiences, and empower healthcare providers to deliver reliable, high-quality care.
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Discover healthcare solutions
Make your healthcare transformation journey smooth, cost-effective, and manageable.
Transform Healthcare Operations
Elevate healthcare operations with AI-tailored solutions
Reduce cost and give time back to care providers through increased productivity.
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Elevate Employee Experience
Free your employees’ time to focus on patient care
Deliver a unified, personalized, and frictionless experience for employees. Boost productivity and efficiency gains.
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Boost cyber security and resilience
Secure your organization and enhance risk and compliance efforts, resulting in safer, more reliable services.
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Transform your healthcare organization
Bring efficiency, security, and ease to providers and patients on one AI platform.
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Healthcare and Life Sciences Service Management
Unify data, save time, and enhance patient care with seamless, AI-powered healthcare operations.
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Enterprise Asset Management
Maximize investments and deliver high-quality care with AI-powered asset management and maintenance.
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Strategic Portfolio Management
Connect strategy with delivery to provide 360º visibility and speed time to value.
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IT Service Management
Deliver resilient IT services and create experiences that help your teams be more productive.
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IT Operations Management
Gain visibility into your IT environments, predict issues, and automate resolutions assisted by Gen-AI.
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IT Asset Management
Manage IT assets on one platform. Automate lifecycles, control costs, and minimize licensing risks.
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Wellstar delivers patient care with quality and confidence
Read how Wellstar supercharged security operations. Discover how the company reduced unidentified servers by 50% and identified 99% of patch vulnerabilities within five months.
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Spectrum Health streamlines IT and HR Services to delivery better patient care
Discover how Spectrum Health empowered its healthcare professionals to spend more time with patients, through transforming IT and HR services.
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UNC Health brings order to a complex health system
UNC Health adopted digital workflows, integrating IT and HR systems with out-of-the-box tools, to simplify and streamline healthcare operations.
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Oslo University Hospital transforms healthcare operations
Learn how Oslo University Hospital transformed surgical scheduling processes, enhancing employee productivity while keeping patients engaged before operations.
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Elara Caring improves caregiver experience for better patient care
Discover how Elara Caring implemented new solutions and unified systems to achieve a more modern way of working.
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Featured resources
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EBOOK
Healthcare in 2030: How AI Agents Promote Integrated, Collaborative, and Proactive Care
Learn how healthcare providers can leverage AI agents to free up valuable time for healthcare professionals, to optimize patient care and improve outcomes.
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Industry Insights
Pulse Report: Healthcare in 2030
Forrester: Total Economic Impact of ServiceNow Security Operations Solutions
IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions
Enterprise AI Maturity Index 2024
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Frequently asked questions
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What does ServiceNow do within healthcare?
While many digital health transformation efforts focus on one-off solutions, ServiceNow delivers full-scale enterprise transformation for healthcare organizations.
The ServiceNow AI Platform unifies AI, data, and workflows to automate processes, connect experiences, and deliver real-time insights—all on a single, cloud-based platform. Pre-built digital workflows and low-code tools help healthcare teams deliver value faster and adapt with agility.
As the AI platform for business transformation, ServiceNow dismantles silos and enables seamless interoperability between clinical and business systems. By removing the barriers of outdated technology and disconnected data, we empower healthcare organizations to orchestrate smarter workflows, boost efficiencies, and unlock data-driven insights that lead to better care.
That’s why half of the top 40 U.S.-based healthcare providers trust ServiceNow to help them navigate their healthcare transformation journey.
Can ServiceNow be integrated with Electronic Medical Record (EMR) systems?
ServiceNow integrates seamlessly with Electronic Medical Record (EMR) platforms, enabling care teams to manage requests directly at the point of care. This integration streamlines Care Team Operations, boosting efficiency and freeing up time for patient-centered, high-quality, reliable care.
By integrating with leading EMR providers like Epic, ServiceNow allows care teams and support staff to report issues and manage requests - ranging from facilities management to procurement, patient transportation and care co-ordination – all without ever leaving their clinical workflows within their EMR platforms.
Does ServiceNow meet healthcare security and interoperability standards?
ServiceNow recognizes the rigorous regulatory demands in healthcare and supports providers maintain compliance and safeguard sensitive patient information. Our platform adheres to multiple global security and interoperability standards in healthcare, providing robust data protection and smooth integration. HIPAA & HITECH: Supports protection and secure handling of ePHI. HITRUST CSF: Supports organizations safeguard sensitive information, manage information risk, and reach their compliance goals. FedRAMP: Meets federal security requirements for cloud services. GDPR: Meets compliance with European data protection laws. HL7 & FHIR: Supports healthcare data exchange and interoperability standards. CDA & CCDA: Facilitates structured clinical document sharing. SOC 2, SOC 3, & ISO/IEC 27001: Regular audits and certifications for security, availability, and privacy. Encryption & Access Control: Provides end-to-end encryption and role-based access control.
