Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Digital Workflows
  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

Success Navigator
  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Evolve faster than telecom disruption

Turn digital disruption into an opportunity for new revenue streams as a communications service provider.

Service providers are riding the wave of telecom change. Seize the opportunity to build connections, eliminate silos, and improve customer experiences.

Let’s unlock your revenue.

Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

Telia boosts CSAT

Enable collaboration and knowledge-sharing for a better customer experience.

Tata has 100% availability

Delight customers with transparency and improved incident response time.

OBS streamlines experience

Unified platform handles >1M incidents with digital workflows, reduces calls.

Featured resources

EBOOK

Unlock new opportunities

Three strategies to reduce B2B churn in telecom and drive profitable growth.

INFOGRAPHIC

Transformation roadmap

10 steps to transform customer service in telecommunications.

DATA SHEET

Modern service management

Explore the benefits and challenges of service management modernization.

SOLUTION BRIEF

Transform the experience

See how to evolve your customer experiences in the era of IoT and 5G.

WHITE PAPER

Think digital-first

Break free from old systems to stay relevant in the smartphone generation.

Join us at a live event

INDUSTRY EVENT

TM Forum: Sept. 23-27, Dallas

Meet with the pros and develop your roadmap for digital transformation.

Industry Event

MWC19: October 22-24, Los Angeles

Discover how you can turn disruptive innovation into new revenue streams.

Industry Event

TM Forum: 12-14 Nov, Malaysia

Learn how to drive pro-active service assurance across your communications.

SERVICENOW EVENT

Now at Work coming to you

Join an event near you to unlock the power of digital workflows for telecom.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.