Security and Risk Overview Identity and Access Security
Solution Identity and Access Security Take control of risk across every identity type—human, non-human, and AI agent. Cut through entitlement complexity to get effective access intelligence and trigger remediation automatically. Schedule Demo
See access clearly. Reduce risk faster. Gain deep visibility See who can access what and what they can do across every identity type. Detect risk in real time and automate remediation before issues escalate. Read Solution Brief Govern access Replace fragmented access review tools with one solution. Prioritize reviews by risk and give reviewers the context to make faster, defensible access decisions. Get Details Secure identities for the AI era Go beyond traditional directories to map effective access for non-human identities (NHIs) and AI agents across cloud, SaaS, and on-premises systems. See Data Sheet
Strengthen identity and access security with ServiceNow Map human, non-human, and AI agent identities—and their permissions—across systems. Surface risky access and dormant accounts, see what’s actually being used, and automate remediation with audit evidence built in. Access Visibility Map effective permissions across cloud, SaaS, and on-premises systems to guide automated remediation. Explore Product Access Intelligence Detect risky access, dormant accounts, and toxic permissions with scoring and automated remediation. Explore Product Access Monitoring Monitor identity and role activity to detect privilege creep, right-size roles, and remove unneeded access. Explore Product Access Reviews Automate access certifications to surface risk and give reviewers context for confident decisions. Explore Product NHI Security Discover non-human identities, map permissions and blast radius, assign owners, and reduce sprawl. Explore Product AI Agent Security Identify AI agents, map effective access and blast radius. Assign owners and enforce least privilege. Explore Product
Explore the technology behind secure access Access Graph Visualize and map effective permissions across every identity, application and system. Video CTA Get Data Sheet Access AI Bring generative AI-powered capabilities to prevent, detect, and respond to identity-based threats. Video CTA Get Data Sheet Access Agents Surface access paths, correlate NHIs and AI agents to human owners and accelerate access reviews at scale. Video CTA Get Data Sheet
Connect your identity ecosystem Integrate with more than 325 identity systems, cloud platforms, and on-premises applications to see who can access your most sensitive data. See All Integrations
Frequently asked questions Expand All Collapse All What is Identity Security Posture Management (ISPM)?
ISPM helps organizations monitor, score, and reduce identity risk before it leads to an incident. Unlike traditional identity and access management (IAM) tools, ISPM provides continuous visibility across human, non-human, and AI agent identities, helping teams proactively enforce least privilege and apply identity risk controls.
How is Identity and Access Security different from traditional identity security tools?
Traditional identity security tools mainly focus on users and groups within a directory. In contrast, Identity and Access Security takes a more comprehensive approach by examining users, groups, roles, and policies. This allows it to uncover the actual permissions each identity has for specific resources across cloud, SaaS, and on-premises systems. As a result, you get a clearer view of true permissions rather than just assigned access, which is essential for implementing least-privilege enforcement.
What are effective permissions?
True effective permissions address two key questions: Who has access to what, and what can they do with that access? They provide a clear understanding of what each individual can actually do within your environment in plain language. For instance, a user might have access to five systems, but what matters is whether they can read customer data, modify financial records, or delete backups. Traditional identity management tools typically show system access but often fail to clarify the specific actions that each user can perform.
What is a blast radius?
A blast radius is the potential scope of damage if an identity is compromised, including the systems it can reach, the data it can access, and the other identities it can affect. Understanding blast radius before an incident helps you respond faster and contain damage. Without Identity and Access Security, you need to manually review permission files and consult teams to piece together access rights. With it, you can see the full reach of each identity in one place, instantly.
How long does it take to start seeing results?
You can connect Identity and Access Security to your systems and run your first query within minutes. You can start seeing risk patterns on day one, unlike traditional identity governance tools, which typically require 9 to 12 months to deploy, with heavy professional services, before you see results.
Take control of identity security Connect with our product experts to arrange a custom demo. See how ServiceNow can work in your environment. See Identity and Access Security in action Explore our demos to see how ServiceNow helps you identify risky access, automate remediation, and reduce identity risk. Connect with us Talk with a ServiceNow agent and explore how we can help you navigate today’s complex identity security landscape.