ServiceNow Policy and Compliance Management The compliance challenge Organizations face both corporate and regulatory compliance challenges. Regulations are constantly increasing and evolving. At the same time internal and external stakeholders (ex, DOJ, European Commission, Board of Directors, Security and Exchange Commission (SEC), employees, etc.) are pushing organizations toward standards of conduct and regulatory disclosures. This dynamic is forcing changes that result in new business models, processes, and technologies. But many enterprises are burdened with internal processes that are manual, siloed and disconnected – making it difficult to adopt the necessary changes. Compliance teams can’t keep up. Implementing the mandatory regulatory changes and ethical standards is hard enough but the time and effort it takes to identify, prevent, detect, and correct non- compliance and ethical failures is stretching teams to the limit. Without a comprehensive governance framework and integrated view of risk and compliance it is virtually impossible to meet current compliance demands while quickly assessing the impact of change. Embed compliance into daily workflows and integrate it across the enterprise ServiceNow Policy and Compliance Management automates best practice lifecycles, unifies compliance processes, and provides assurances around their effectiveness. Through continuous monitoring and automation ServiceNow delivers a real-time view of compliance, improves decision making, and increases performance across your organization and with vendors. Only ServiceNow can connect departments across the business with an integrated risk and compliance framework that transforms manual, siloed, and inefficient processes into a unified program built on a single platform. Extend your ServiceNow investment The single platform of engagement offers cross- functional automation, easy integration, data ingest and publication. Simplify compliance Test controls once and comply with numerous regulations through our single taxonomy and common controls framework. Save time and money Reduce manual effort, cost, and allow resource reallocation with automated compliance testing. Identify compliance failures in real-time Configure compliance indicators and define thresholds to enable continuous monitoring of your extended enterprise for real-time visibility into your compliance posture. Respond quickly to compliance failures Smart issue management generates issues and assigns owners based on compliance failures during internal audit testing so you can resolve issues before they become audit findings. Promote an integrity culture Enable the entire organization to report non-compliance to proactively detect, analyze and correct failures and achieve corporate compliance goals. Figure 1: Homepage tailored for the needs of a Compliance Manager An integrated solution Policy and Compliance Management works with other ServiceNow products. Risk Management – Generate risks based on compliance control failures, including a calculated risk score to identify critical issues in real-time Audit Management – Regularly collect evidence through compliance testing to streamline internal audit exercises, external audit engagements, and eliminate recurring audit findings. Vendor Risk Management – Assess third parties on a consistent basis for compliance with your regulatory guidelines Regulatory Change Management – Identify and assess the impact of changes to regulations then track implementation efforts for a seamless, end-to-end program. Compliance Case Management – Detect and correct policy violations and ethical failures through a formal request or case management process. Privacy Management – Ingest privacy regulations into a single taxonomy and utilize the common control framework for compliance to privacy mandates. Continuous Authorization and Monitoring –Manage policies and monitor controls (using provided control objectives) to support NIST 800-53 Rev 4 and 5. Define a governance framework ServiceNow Policy and Compliance helps manage your governance framework, including policies, laws and regulations, and best practices in one system - and maps them to controls.