1 DATA SHEET Core Business Suite Overview Automate the busywork. Unleash your talent on the big work. Key features Autonomous safety incident investigation utilizes AI specialists to handle all the lead up work to understanding and managing an incident 4Autonomous savings management reviews spend data and creates projects that sourcing managers can execute 1 AI experience for employees provides an AI- native front door that instantly connects people, data, and systems to automate busy work and initiate processes end-to-end 5Autonomous supplier onboarding collects and verifies supplier data, creates tasks, and routes work to complete the onboarding process 2 Agentic employee assistance allows employees to get answers and complete common requests with the help of an AI agent 3 ServiceNow Core Business Suite is an AI workflow solution that automates processes from start to finish, across business functions. Meanwhile, AI specialists tackle the busy work that slows your people down and keeps them from getting the big work done, like organizational design, sourcing category strategy or scenario modeling. 2 DATA SHEET Benefits © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/o r registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. Automate the routine busywork ServiceNow's AI specialists don’t just find......they do. From onboarding suppliers to creating leave requests, they act as tireless assistants that complete tasks, suggest next steps, and drive action across your teams. The repetitive work that used to take hours is now done in a click. Unleash talent to root out hidden costs With AI specialists handling the busy work, employees get their day back, processes speed up, and costs drop. Meanwhile, your top talent can focus on the big stuff—sensitive HR cases, strategic procurement, and driving real business impact. AI grounded in context, not guesswork Chatty copilots always give you an answer—but it's made up 37% of the time. Do you really want to run critical business processes like that? Our SLM is different: rooted in process context from workflows and anchored in policies and playbooks, and smart enough to hand off sensitive issues to a human when special handling is needed. Learn more about Core Business Suite Schedule a demo Schedule a demo Core capabilities Employee Center Pro Deliver one place where work gets done. Employees can just swipe to approve, request any business service, and search anywhere. HR Service Delivery Streamline HR services with AI-driven workflows that finish work across HR, IT, and workplace teams. Workplace Service Delivery Elevate workplace experiences, optimize spaces and streamline maintenance using real-time data, AI-powered insights, and smart building integrations. Health & Safety Prevent avoidable risk by making it easy to assess, monitor and report health and safety concerns. Source to Pay Operations Automate procurement workflows end-to- end, eliminating the manual tasks that slow and frustrate your team, so they can focus on higher-value priorities. Legal Contract Operations Provide transparency and insights into the service demands and trends, allowing you to tailor and improve the legal transformation journey Finance Case Management Simplify interactions between employees and the finance department with one entry point and powerful workflow capabilities that speed time-to-resolution.