ServiceNow® Contract Management Pro Transform contract workflows to speed business The success of a business relies heavily on contracts and the ability to quickly navigate through contract creation, review, and approval processes. Improving contract workflows leads to the successful fulfillment of contract requests to conduct business and close revenue-generating deals among many other use cases. For many companies, implementing a CLM (Contract Lifecycle Management) system can be extremely complex and take years to establish. ServiceNow® Contract Management Pro removes that complexity and equips legal teams with an intuitive self-service intake process and an optimized workspace for legal staff to track, author, and manage contracts. Contract Management Pro (CM Pro) is an agile, cost-effective, workflow-based solution for customers considering a contract lifecycle management (CLM) tool. CM Pro delivers the highest-value capabilities of a legacy CLM – but is easy to implement, configure, and use. Legal, Procurement, Sales and IT teams can use CM Pro to drive efficiencies and reduce risk — key capabilities include self-service, templates, repository, audit trail, and obligation management via enterprise-grade workflow capabilities. Integrations with ServiceNow Sourcing and Procurement Operations, Sales and Order Management, and Legal Service Delivery enable organizations to enhance business outcomes, boost efficiencies, and mitigate risk. Streamline contract workflows from request through obligation management Starting from ServiceNow’s unified Employee Center portal, employees can easily navigate to the Legal Contracts page where they are provided a set of common and configurable intake forms. From non-disclosure agreements and 3rd party contract reviews to repeatable template-based and custom sales contract creation, Contract Management Pro enables legal agents and practitioners to streamline the contract request to approval lifecycle fast. Pre-built workflows eliminate legacy processes of manual email and follow requests, and provides more time for analyzing and validating contracts that require more detailed attention. CM Pro provides enhanced capabilities including a centralized and modern interface for easy cross-collaboration. All contract revisions can be viewed and made from one consolidated workspace, and additional parties can be added for review and approval. Higher stakeholder satisfaction is ensured as the system streamlines processes across the contract lifecycle to ensure prompt contract delivery. Key Benefits • Quickly automate contract workflows including non- disclosure agreements, sales contracts, supplier agreements, and third-party contracts • Leverage ServiceNow’s self- service Employee Center portal as the hub for contract intake requests • Leverage out-of-box contract workflows with pre- defined MS Word contract templates • Pre-approved clauses ensure consistency across all contracts while minimizing issues with compliance • Provide executives with visibility into contract insights and ongoing demand through reporting and dashboard capabilities • Centralized contract repository make it easier to find and collaborate with team members and the businessEmployee Center Pro with contract request forms © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now P latform, and other ServiceNow marks a re trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names , and logos may be trademarks of the respective companies with which they are associated. servicenow.com We began using a standard contract for deals with revenue below a certain threshold. This eliminated contract negotiation, freed up attorney time, and made renewals much easier. With a click of a button, the sales team can send out renewal agreements without a lawyer ever being involved. - Russ Elmer, General Counsel, ServiceNow Microsoft Word Contract Authoring Utilize the power of Microsoft Word to efficiently generate new contracts and relevant legal documents. Conveniently store and author reusable contracts templates using Word to deliver prompt services. Lastly, automated email reminders keep the business well- informed and ensures that no contract expiration goes unnoticed. Contract Dashboards With out-of-the-box contract dashboards and KPI’s, executive leadership and legal operations teams have a real-time view of contract requests and status across the organization to ensure business processes are not stalled. Clause Library Ensure contract consistency and compliance by using pre- approved clauses from the library. This minimizes the number of contract templates required since clauses can be dynamically added or changed based on data collected during request intake, conditions such as region, or other variables. Cloud Storage Integration Integrations with OneDrive and Google Drive allow for legal teams to easily collaborate on suggested changes to documents across third-party channels and with in- house legal teams. Signed contracts can be easily accessed with searchable metadata. Contract Relationships Employees can submit 3rd party contracts with supporting documents that enable legal staff to easily review all related documents in one place. Completed contracts can have relationships added by specifying a parent which reduces the time it takes to find related contracts. Approval and E-Signature Through integrations with popular third party solutions like DocuSign and Adobe Sign, legal teams can streamline contract signature processes. With a simple click of a button, internal and external stakeholders have the opportunity to leverage this e-signature capability to quickly and efficiently sign contracts. Integrations with SPO, SOM, & LSD Through integrations with ServiceNow Sourcing and Procurement Operations, Sales and Order Management, and Legal Service Delivery—organizations are empowered to provide a fully integrated experience for all relevant stakeholders to speed business outcomes and mitigate risk.