Software Asset Management publisher packs Tackle your most-complex software licenses from a single platform ServiceNow® Software Asset Management helps you to discover, manage, and optimize software costs and utilization as part of a complete technology asset management solution bringing together hardware, software, and cloud management onto a single platform. The Software Asset Management content library contains software metadata for tens of thousands of software publishers and support for commonly-used license metrics such as per user or per device. For software publishers with complex licensing models, Software Asset Management provides out-of-box publisher packs with publisher-specific metrics and patterns to help drive cost optimization and maintain software compliance. Manage publisher compliance with the metrics that matter most Software Asset Management publisher packs cover the largest vendors your organization uses with advanced patterns for Microsoft, Oracle, IBM, Adobe, SAP, VMware, and Citrix. Publisher packs include license workspace views and reports to show vendor compliance, calculations to determine which license models to use, and insights into potential savings and optimization opportunities. Strategically reduce software costs • Identify potential savings opportunities and take action to reclaim unused/underused licenses, reallocate those licenses, and align future purchases with business needs. Strengthen defense against software audits • Get a detailed view of your license compliance position for your top vendors with publisher-specific metrics and calculations. Simplify work with automation • Drive SAM outcomes with automated workflows to connect the teams, data, and processes involved with managing software through the full lifecycle. Improve time-to-value with Machine Learning • Leverage Machine Learning capabilities to improve software normalization rates, data accuracy, and stay up to date with the latest software changes. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. Common Per core Per device Per named device Per named user Per processor Per user SaaS Discover 70k SaaS products 10k apps Azure AD & Okta – SSO 1500 categories ~30 direct-to-vendor connections Any SaaS API User CAL Device CAL Per core Per device Per processor Virtual OSE Per user Visual Studio Subscriptions Named user plus Per processor Partitioning Management packs Solaris zone Unlimited licensing Virtual processor core Processor value unit Resource value unit Sub capacity Full capacity Per device Per user Per processors Per named user Red Hat hosts, sockets IASP partner support Per app Instance Per processor Per named user Per OSI Per device Concurrent User Per device Per processor Per user Per user / device Named users Engines Indirect access Maintenance contracts Per device Per user User subscriptions OAuth Software Asset Management publisher packs 80% of your software spend is likely with your top few software publishers. Are you prepared for an audit? Support for: Common and Custom Metrics 20% of software spend is a long tail of publishers, typically licensed by common metrics in the content library. 25K+ engineering products OpenLM Floating Network Token Concurrent Custom Examples: Revenue metrics Head count Projects Sub contractors Traffic metrics For complex metrics such as revenue base software compliance or in-house apps For more information visit: servicenow.com/SAM Simplify SAM complexity and get to outcomes quickly Drive SAM productivity with a purpose-built workspace Software asset workspace on Next Experience provides a modernized look and feel to Software Asset Management, with unified navigation making it easy to complete tasks without having to jump between multiple dashboards or tools. Dive into publisher-specific license workspace views to actively monitor your license compliance position, perform remediation actions, and maintain a healthy software estate with improved visibility and data accuracy. Dive into publisher- specific license workspace views to actively monitor your license compliance position. © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. SN_DataSheet_SAM-Publisher-Packs_MAR_2024 SNC-ITAM000249 bb/fc-asc-asc servicenow.com/SAM Monitor and manage license usage for top vendors in one place – quickly identify publisher products out of compliance and where action should be taken. Identify software models impacting compliance with recommended remediation actions. Justify the removal candidates based on usage or restrictions – with insight into potential savings. Be able to take action right from SAM to realize cost savings opportunities and remediate compliance issues on a single platform.