1 ServiceNow® Workplace Indoor Mapping Create and manage indoor mapping experiences How will businesses manage the reconfiguration and design of offices in the current world of work? How will employees navigate newly configured workspaces and find what services and amenities are available to them? With workspaces constantly changing to meet evolving employee needs, workplace teams must combat unfamiliarity with new office layouts by providing employees and visitors alike with helpful, intuitive digital indoor mapping experiences across various buildings and environments. In an increasingly distributed work environment, simple and flexible solutions to find services, workspaces, amenities and navigate around buildings will help employees focus their time on what they do best, not where it is, what is available, or how to get to there. ServiceNow® Workplace Indoor Mapping provides a native experience for indoor mapping on the ServiceNow platform that is included in the Workplace Service Delivery solution, featuring directions, wayfinding, and reservations. Like many enterprises redefining their workplace, the ability to enable workplace managers with a self-service studio for creating and managing indoor mapping experiences is vital to delivering a great workplace experience. Employees are able to use published maps and create reservations near colleagues based on proximity, set and reserve spaces as favorites, report workplace issues to service teams, and get directions to and from points of interest. The ability to publish changes to wayfinding and indoor maps in real-time across workplace locations is a key component for maintaining up to date workplace mapping experiences. Eliminate manual and time-consuming tasks with the ability to edit indoor maps, import floor plans, and manage content in a self-service studio. Empower map admin teams to visualize CAD file elements, edit CAD entities, and export modifications back to CAD. Indoor mapping includes mobile capabilities, in addition to building-to-building wayfinding. Employees can use the location directory or reservation functionality and filter by details such as space purpose, capacity, location, layout, and services available. Browse, search, and navigate using maps to discover available services, reservable spaces, and amenities in the workplace © 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. servicenow.com Workplace Service Delivery (WSD) Enable the hybrid workplace with digital experiences for employees and provide modern management for facilities and real estate teams. \ • Health and Safety, support employee health and workplace safety • Workplace Reservation Management, provide self-service, single-click reservations and add services or requests • Workplace Indoor Mapping, create and manage maps, view services, available spaces and navigate the workplace • Workplace Visitor Management, register guests and off-site employees, manage daily visitor registrations and communications • Workplace Case Management, standardize the interaction and fulfillment of inquiries, requests, and case transfers across the enterprise • Workplace Space Management, plan workspaces, assign cost centers, control capacity, and track utilization • Workplace Move Management, easily manage workspace move requests by automating individual, mass employee and asset space relocation • Workplace Maintenance Management, create, manage, and automate maintenance plans from a central workspace • Workplace Lease Administration, track various workplace lease contracts and spaces, workplace assets, services that are part of the contract