ACCELERATING IMPACT: NONPROFITS + SERVICENOW Enabling end-to-end digital transformation to solve the world’s greatest challenges Nonprofits are tackling the world’s most important challenges in an increasingly complex world And digital transformation is not merely “a nice to have,” but a “need to have” to effect change. The right technology can improve efficiency and effectiveness—and counter a dynamic operating environment to ensure resources are used where they are needed most. ServiceNow.org is proud to present this comprehensive guide tailored exclusively for nonprofit organizations, with a commitment to enhancing your impact and effectiveness. From our founding in 2004, ServiceNow had a very simple vision to be in the service of people. Our founder, Fred Luddy, built a cloud- based platform that would enable non-IT employees to route work effectively through the enterprise. Fast forward 19 years, the creation of ServiceNow