Strategic Portfolio Management The thing you’ve been missing By continuously aligning work to business outcomes across your organization, you can drive greater business value—and do it faster. Closing the gap between strategy and delivery Business leaders need to plan continuously and adapt quickly to emerging threats and opportunities. This is the promise of digital transformation, but in many cases, those investments aren’t living up to their promise. Today’s enterprises are complex and interconnected. Even organizations that have implemented project portfolio management (PPM) struggle to develop and maintain alignment between strategy, planning, and delivery. This misalignment creates waste, erodes trust, and slows the flow of value through your organization. • Delayed delivery • Wasted spend • Projects that fail to deliver value • Missed opportunities to innovate • Increasing vulnerability to disruption Misalignment has a high cost: 2 By 2025, 70% of digital investments will fail to deliver the expected business outcomes in the absence of a strategic portfolio management approach. – Gartner, 20231 1 https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/ solution-brief/sb-drive-business-outcomes-spm.pdf Strategic portfolio management aligns the entire organization around customer value Gaining competitive advantage in today’s market means delivering value faster, even in the face of constant change. The way organizations optimize how they plan, align resources, and deliver products matters more than ever. Strategic portfolio management (SPM) is a set of philosophies, capabilities, and processes—supported by integrated technologies—that empowers organizations to drive strategic business outcomes by continually aligning their strategy with their day-to-day work. SPM enables stakeholders to fund what matters most, build a roadmap to guide investments, communicate plans, and see work in the context of strategic initiatives—even across diverse teams, methodologies, and approaches. Strategic portfolio management empowers organizations to drive business outcomes by aligning their strategy with their work, enabling them to plan, deliver, and track value continuously. Strategic Portfolio Management with ServiceNow 1. Strategize Roadmap strategy to maximize outcomes 2. Align Align investments to implement strategy 3. Deliver Deliver work using any methodology TrackInnovate Align to business objectives Track business outcomesDrive digital transformation 4 5 Roadmap strategy to maximize outcomes Focus on the right things to achieve the right results: SPM requires clearly defined but continuously adaptable plans, so you can visualize strategies and targets, know if you 67% of strategic plans fail.2 That’s simply not sustainable for a healthy, growing business. We need a new and managing strategic roadmaps. 2 https://www.inc.com/tanya-prive/why-67-percent-of-strategic-plans-fail.html STRATEGIZE “How do we deliver more value, and what will get us there faster?” Roadmaps are strategy you can see, adjust, and measure planning tool, allowing organizations to plan, priori- tize and track work in the context of business objec- tives. Plans can be adjusted quickly, while seeing the impact on dependencies and related initiatives. They are also powerful communication vehicles, allowing evolving strategic priorities to be understood by all stakeholders quickly and easily. living things: • Connected to every other element of the work, including investment funding, prioritization, governance, and execution • Updated in real-time based on actual delivery and benefits data • Enable you to visualize the impact a change will have across dependencies, milestones, and related initiatives ServiceNow Strategic Planning WorkspaceTM Helps leaders plan strategic initiatives and gain performance visibility to course correct. • Captures strategies and targets to understand if they are meeting or exceeding strategic objectives • Enables all stakeholders to connect work to strategy through cascading plans with flexible planning hierarchies 6 With a 130-year heritage in the financial services industry, Western and Southern supports the financial stability needs of over 5.