ServiceNow and Google Cloud: Together, we put AI to work for people. THE CHALLENGE AI is creating extraordinary opportunities... BUT you need an approach that cuts through complexity. THE SOLUTION That’s why ServiceNow and Google Cloud are bringing AI to every layer of your enterprise technology stack—driving exponential productivity across your business. Access the full power of ServiceNow—the AI platform for business transformation—on top of Google’s AI-optimized infrastructure. Unify data for AI decision-making with ServiceNow’s Workflow Data Fabric integrated with Google Cloud BigQuery. Improve critical business functions by integrating ServiceNow workflows and NowAssist with Google Workspace technology. • Configure or build ServiceNow AI agents that leverage enterprise-ready, responsible AI • Leverage in-house AI research at the forefront of the AI field. • Drive efficiency, automation, and innovation with agent-to-agent interoperability. • Access Google Cloud BigQuery in real time to enhance ServiceNow Workflows and AI Agents. • Retrieve zero-copy data and high- performance data analysis. • Gain the latest tools for machine learning analysis, all connected to your business data. Pursue AI responsibly Rely on responsible AI principles that are ingrained in our technologies, research, and policies. Leverage a secure and trusted platform, which adheres to AI and data governance. Employ AI that undergoes rigorous testing and monitoring to ensure it aligns with user goals and social responsibility. AI at ServiceNow Google AI Principles See how we’re putting AI to work for people in every corner of your business. Visit the Google Cloud Marketplace © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. ServiceNow and Google Cloud are fundamentally rethinking the way the enterprise runs. Bill McDermott Chairman and CEO, ServiceNow Your tech landscape Your customers You need AI on one platform that is deeply connected to every corner of your business. Your operations Your employees • Enhance NowAssist and ServiceNow workflows with a one-click export of data in Google Sheets and answers, assistance, and service request management directly in Google Chat. • Automate and personalize contact center interactions. • Improve sourcing and procurement with data and AI-powered recommendations and insights. “