Your employees deserve an optimized user experience. Let ServiceNow deliver productivity breakthroughs and digital transformation. No one knows ServiceNow better than we do. Our experts have: © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and /or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. servicenow.com Partner with Expert Services on your agentic AI journey. Contact your services executive. Up-to-date training and certifications Roadmap insights Thousands of ServiceNow insiders to tap into Bring intelligence to every corner of your business Put AI to work with ServiceNow AI Service On the ServiceNow platform, tea s of AI Agents collaborate seamlessly to orchestrat end-to-end busin ss processes. Wherever you are on your agentic AI journey, partner with Expert Services to Go Live with AI Agents and keep your solution running efficiently. Support and guidance from ServiceNow AI Center of Excellence Close collaboration with ServiceNow Impact Squad Accelerate AI Agent adoption with a flexible service ServiceNow unites AI Agents, data, and workflows on one trusted, scalable platform. By pairing up with Expert Services, you invest in best practices to ramp up and accelerate your agentic AI journey. Wherever you are in your path to adopt AI, our experts can help you unlock the full potential of your technology, people, and processes. • Access to skilled resources • Resource bandwidth and availability • Using ServiceNow Impact Drive level of support needed • Current AI solution maturity • Current license entitlements • Targeted use cases and desired outcomes Drive service scope Your agentic AI journey with Expert Services Assess and Advise Implement and Deploy Optimize and Evolve S E RV I C E O U T P U T S Deployed AI solution: • Initial Go Live for one or more Now Assist products and targeted use cases or • Initial Go Live with Now Assist in Virtual Agent (6 to 16-week engagement) Expanded AI solution: • Introduce AI Agents, skills, data, and other platform capabilities to deploy high value use cases • Value realization insights (12 to 16-week release cycle) • Outcomes readiness assessment for new targeted Now Assist use cases • Identified use cases and actions to expand and optimize • Assessment report readout (2 to 6-week engagement)