Business-aligned PMOs illuminate opportunities for growth and make change less disruptive For today’s businesses, change is constant. Success is determined by how well you respond to that change. Traditional PMOs need to radically shift their focus, from providing project management oversight to providing strategic business guidance. Making this shift will enable PMOs to play an increasingly essential role in the digital transformation of their organizations. A business-aligned PMO can light up new opportunities for growth The simple truth is that businesses need projects to succeed in order to thrive. And in today’s world, that means responding e ectively to changing markets and business needs. Traditional PMOs aren’t set up to optimize that success. Modern businesses need PMOs that are built for the modern world. And that means operating with a broader business focus to manage change, drive agility and maintain resilience across the organization. Strategic Portfolio Management from ServiceNow delivers enterprise agility for better business outcomes. • Create greater value from your initiatives. • Enable change faster across the enterprise. • Plan, prioritize, and track work aligned to business objectives. To learn more, explore these other resources: Ebook: Measuring value to deliver value Ebook: The PMO that delivers Study: The Total Economic Impact of ServiceNow Strategic Portfolio Management © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. The business-aligned PMO Expanding focus to prioritize organizational agility and resilience Focused down and in Project function Tactical issues – reporting/resourcing/governance Validation from delivering on time/budget Business function Strategic guidance to leadership Validation from optimizing ROI Focused up and out Business-aligned PMOs: Picking up the pieces Reacts only to disruption by adapting project schedules/resources Operates as a barrier to—or controller of—change Translates strategic changes down to delivery teams Two-way shock absorber Traditional PMOs: Business-aligned PMOs: Assesses disruption and responds only where relevant Ensures all changes are constructive Puts project delivery expertise in a business context for leadership Box checker Focuses mainly on project execution compliance Has accountability just for feature delivery Maintains limited project role after delivery Success catalyst Traditional PMOs: Business-aligned PMOs: Focuses on enabling business outcomes Has accountability for building organizational agility and resilience Drives continuous improvement throughout project lifecycle Process stickler Rooted in project management Provides expertise only on what has been done in the past Oversees just the mechanical aspects of project delivery Delivery maestro Traditional PMOs: Business-aligned PMOs: Possesses balance of PM and business management skills Maintains expertise on what’s possible and how to achieve it Informs stakeholders on investments and portfolio strategy Traditional PMOs: