Accelerate cloud transformation Cloud-enabled digital transformation Organizations are transforming business by adopting cloud technologies to drive digital innovation, maximize efficiency, and increase speed and scale. The move to the cloud has the potential to bring huge benefits, but organizations need a structured approach to planning, scaling, and operating the cloud to realize its full potential. The roadblocks along the way Legacy processes. Manual processes and disjointed technologies creates people, data, and process silos constraining the business’ ability to innovate and adopt cloud Escalating cloud costs. The lack of cloud cost visibility and manual processes leads to overspending, sprawl, and wasted software, hardware, and cloud investments. Increasing risk to the business. The growing reliance on a mix of on-prem, cloud, and cloud-native makes it more difficult to manage risk and security throughout the software development lifecycle. Misalignment between DevSecOps. Poor strategic visibility into cloud initiatives and roadmap leads to collaboration friction across Dev, Sec, Ops, and the business. Plan, scale, and operate in the cloud with ServiceNow Enhance operational efficiency, improve service delivery, and achieve a faster and a more successful transition to the cloud. Plan application modernization Many CTOs want to modernize apps and prove ROI. But without automated processes, cross-enterprise visibility, and the right risk metrics, they often encounter redundant apps running on on-premises and cloud. ServiceNow helps accelerate application modernization efforts while reducing technology risk, optimizing technology costs, and creating better business outcomes. 1 Application Portfolio Management Software Asset Management (SAM) license and cloud cost simulator of new digital workloads will be deployed on cloud-native platforms by 2025 Gartner 95% of organizations will use industry cloud platforms to accelerate their digital business initiatives by 2027 Gartner 50% of infrastructure and operations (I&O) leaders feel prepared for unexpected cloud costs Gartner 22% Scale cloud processes with automation There is a greater sense of urgency to automate software delivery processes and improve collaboration and alignment across the business. Through the Cloud Center of Excellence (CCoE) and the service operations team, users can request cloud services using standard policies, repeatable processes, and audit tools. ServiceNow helps organizations remove operational roadblocks and accelerate the move to the cloud with automation, compliance standards, and complete cloud cost transparency. 2 Cloud Service Catalog Cloud Cost Management Automate and optimize cloud operations • Drive strategic business outcomes by aligning cloud initiatives to strategic outcomes. • Modernize application portfolio by rationalizing software assets and reducing waste • Reduce software, cloud, and hardware costs by analyzing daily license usage and detecting unmanaged cloud spend • Discover multi-cloud resources to improve compliance with inventory, mapping and classification of your cloud assets • Automate cloud workflows and delivery with self-service automation for cloud requests, provisioning, changes, configurations, and account management • Manage cloud costs and spend with visibility into total cloud consumption across SaaS, IaaS, and PaaS • Improve service resiliency by predicting and preventing cloud issues before they impact users • Tame complex cloud-native environments by unifying critical telemetry data in a single platform • Prioritize and remediate security risks and accelerate the response to critical vulnerabilities Operate cloud services with resilience The growing frequency of software updates, coupled with increasingly complex cloud architectures, makes it easier for defects, vulnerabilities, and over-scaled cloud resources to enter production. A new approach for cloud operations is needed to keep up with the demand for faster, better, and more secure digital experiences. ServiceNow combines observability, security, and cost controls on a single, AI- powered platform, allowing teams to break down silos and bring together all the data they need to accelerate innovation, deliver frictionless user experiences, and maintain secure applications across the entire IT estate. Cloud Observability, AIOps & SRE Cloud Vulnerability Management Cloud Discovery Cloud Actions Eliminate cloud uncertainties with automation and accelerate innovation with ServiceNow ServiceNow provides the platform to accelerate cloud transformation in hybrid and cloud-native environments with application modernization planning, software delivery pipeline automation, and service resilience and security—all while streamlining complexity. • Accelerate application modernization while reducing risk of moving apps to the cloud. Rationalize unneeded apps, software, and hardware—while always controlling/managing cloud cost. • Drive efficiency and deliver process innovations by automating change management, incident management, and approvals for faster delivery of cloud services. Providing complete visibility into resources for configuration changes, governance, and compliance deviations. • Increase agility and reliability by operating hybrid cloud and cloud-native environments with AIOps and Observability. Ensure service resilience and secure these environments with vulnerability response and risk management. © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. SN-SolutionBrief-AccelerateCloudTransformation-01252024 servicenow.com 3 Reimagine cloud transformation with ServiceNow Forward-thinking companies work with ServiceNow to deliver impressive results to the business. cloud resources discovered 50K event noise reduction 99.8% faster root-case identification 20x discovered for unrealized cloud cost savings $5.4M on cloud workflow efficiencies 4–5x ROI of projects meet compliance standards 99%