• Products
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HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Digital Workflows
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.


Success Navigator
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Roadmap templates

The attached templates will help you communicate the high‑level roadmap for your ServiceNow® program. As reviewed in the ServiceNow program governance framework guide, it's important to identify and communicate the overall strategy and roadmap for the Now Platform®.

The deck includes:

  • FY plan on a page
  • Vision, strategic drivers, desired outcome, and platform capabilities
  • Quarterly roadmap
  • Current state and desired state
  • Steps to accomplish the desired state

Add the slides you create from these templates to communications during quarterly reviews, governance meetings, or other presentations when the overall strategy and roadmap will be discussed. 


You may also wish to check out the demand and strategy worksheet. It's designed to help you determine the priority of demands based on strategic business issues you are trying to solve.

Download Roadmap templates


To comment on this document, request updates, or communicate directly with ServiceNow Champion Enablement, powered by Customer Success, please see the Roadmap Templates conversation.


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