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Calculated using a financial model developed by Forrester Consulting based on commissioned Total Economic Impact™ studies conducted in 2017 with actual customers on behalf of ServiceNow.

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  • Additional Value

    • Increased flexibility as technology and your needs evolve.
    • When you include Performance Analytics, you can better track KPIs and link them to compensation, creating the right incentives for great service delivery and performance.
    • Reduced compliance and audit costs.

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