Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies and most credentialed ServiceNow partners. Together with Thirdera, our industry-based, consultative approach combines with elite ServiceNow expertise to transform clients' business, operating, and technology models for the digital era. We deliver unmatched capabilities spanning experience design, process optimization, AI-acceleration, workflow-enabled services and solutions to help clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Cognizant Technology Solutions U.S. Corporation Global Leader in business and technology solutions Contact Partner Visit Website Customer satisfaction score 4.47 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 12 See all applications and solutions Headquarters Teaneck, New Jersey, United States
Cognizant Technology Solutions U.S. Corporation Contact Partner Partner Types Specialization Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Cognizant Technology Solutions U.S. Corporation Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies and most credentialed ServiceNow partners. Together with Thirdera, our industry-based, consultative approach combines with elite ServiceNow expertise to transform clients' business, operating, and technology models for the digital era. We deliver unmatched capabilities spanning experience design, process optimization, AI-acceleration, workflow-enabled services and solutions to help clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Global Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Global Elite The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Partner Specialization & Advanced Specialization Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas. View All
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 12 Technology Excellence Landmark: Asset Management Get Offering Customer Experience CitizenKey Get Offering Technology Excellence Neuro IT Get Offering Customer Experience Retail Store Operations Get Offering Technology Excellence Cyber Security Hardening Get Offering Customer Experience Clarity Get Offering Technology Excellence Integrity: Tech Debt & Risk Management Get Offering Employee Experience Elevate UX Get Offering Technology Excellence Attentive: Advanced Phishing Response Get Offering Technology Excellence DevOps Connect Get Offering Customer Experience Service Provider Network Get Offering Employee Experience Velocity: Legal Service Delivery Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.83 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 4542 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 10 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.35 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 603 Enterprise Architecture Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 387 Field Service Management (FSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.38 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 138 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3.7 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 648 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3.88 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 747 ITOM Health Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 621 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 10 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.3 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 192 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 153 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 51 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.52 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 315 Risk, Resilience, Sustainability Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.56 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 51 Security Incident Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 297 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 387 Vulnerability Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 279 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 1514 Clinical Device Management (CDM) Clinical Device Management 10 Customer Service Management (CSM) Suite Certification - CSM Professional 201 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 122 Enterprise Architecture Implementation Delivery Accreditation 13 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 46 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 23 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 216 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 15 Human Resources (HR) Suite Certification - HR Professional 249 ITOM Health Certified Implementation Specialist – Event Management 207 ITOM Visibility Certified Implementation Specialist – Discovery 64 Certified Implementation Specialist – Service Mapping 64 ITSM Pro Micro-Certification – DevOps Change Velocity 51 Suite Certification - ITSM Professional 51 ITSM Standard Certified Implementation Specialist – IT Service Management 105 Micro-Certification - CMDB Health 156 Micro-Certification - Configure the CMDB 156 Micro-Certification - Service Portal 156 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 185 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 98 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 84 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 107 Suite Certification - Now Assist for HR Service Delivery Pro Plus 103 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 205 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 275 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 17 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 17 Certified Implementation Specialist – Third-party Risk Management (TPRM) 17 Security Incident Response Certified Implementation Specialist – Security Incident Response 99 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 156 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 43 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 172 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 93 Workflow Data Fabric Suite Certification - Workflow Data Fabric 10
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 31 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 102
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 277 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 2068 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 2175
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Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Colombia, Mexico, United States Calgary, Vancouver, Canada | Ciudad De Mexico, Mexico | Broomfield, Teaneck, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, Thailand Melbourne, Sydney, Australia | Causeway Bay, Hong Kong | Chennai, India | Kuala Lumpur, Malaysia | Auckland, Wellington Central, New Zealand | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Gibraltar, Ireland, Israel, Italy, Luxembourg, Monaco, The Netherlands, Norway, Portugal, Saudi Arabia, Sweden Dubai, United Arab Emirates | Zug, Switzerland | Frankfurt am Main, Germany | Koebenhavn K, Denmark | Valladolid, Spain | Helsinki, Finland | Neuilly Seine, Paris, France | Guildford, London, United Kingdom | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Calgary, Vancouver, Canada | Ciudad De Mexico, Mexico | Broomfield, Teaneck, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, Thailand Melbourne, Sydney, Australia | Causeway Bay, Hong Kong | Chennai, India | Kuala Lumpur, Malaysia | Auckland, Wellington Central, New Zealand | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden Dubai, United Arab Emirates | Zug, Switzerland | Frankfurt am Main, Germany | Koebenhavn K, Denmark | Valladolid, Spain | Helsinki, Finland | Neuilly Seine, Paris, France | Guildford, London, United Kingdom | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Colombia, Mexico, United States Calgary, Vancouver, Canada | Ciudad De Mexico, Mexico | Broomfield, Teaneck, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand Melbourne, Sydney, Australia | Causeway Bay, Hong Kong | Chennai, India | Kuala Lumpur, Malaysia | Auckland, Wellington Central, New Zealand | Taguig, Taguig City, Philippines | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, The Netherlands, Norway, Portugal, Saudi Arabia, Sweden Dubai, United Arab Emirates | Zug, Switzerland | Frankfurt am Main, Germany | Koebenhavn K, Denmark | Valladolid, Spain | Helsinki, Finland | Neuilly Seine, Paris, France | Guildford, London, United Kingdom | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Stockholm, Sweden
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