Media Solution ist seit mehr als 20 Jahren mit einem breiten Portfolio an Services und Lösungen erfolgreich und seit 2013 ServiceNow Partner. Unser Anspruch ist es zu allen Bereichen unseres Leistungsspektrums auf dem aktuellen Stand zu sein, erstklassige Leistungen anzubieten und unser Portfolio bei Bedarf so zu erweitern, dass wir Ihre Anforderungen und Erwartungen mehr als erfüllen. Zu den Schwerpunktthemen unseres schnell wachsenden ServiceNow Geschäftsbereichs zählen:
ITSM / ITOM / ITBM / HR / Integration & Schnittstellen / User Experience & Frontend / PPM / CSM
Media Solutions GmbH
Als innovatives Unternehmen mit über 20 Jahren Erfahrung, stehen wir für Lösungskompetenz, Qualität und kundenorientierte Services.
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Customer satisfaction score4.5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Munchen, Bavaria, Germany
Media Solutions GmbH
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Partner Types
Product Line Achievements
Product Certifications
Focus Industries
Location
Resources
About Media Solutions GmbH
Media Solution ist seit mehr als 20 Jahren mit einem breiten Portfolio an Services und Lösungen erfolgreich und seit 2013 ServiceNow Partner. Unser Anspruch ist es zu allen Bereichen unseres Leistungsspektrums auf dem aktuellen Stand zu sein, erstklassige Leistungen anzubieten und unser Portfolio bei Bedarf so zu erweitern, dass wir Ihre Anforderungen und Erwartungen mehr als erfüllen. Zu den Schwerpunktthemen unseres schnell wachsenden ServiceNow Geschäftsbereichs zählen:
ITSM / ITOM / ITBM / HR / Integration & Schnittstellen / User Experience & Frontend / PPM / CSMLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.24 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.12Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer8
Human Resources (HR)
Suite Certification - HR Professional1
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Pro
Micro-Certification – DevOps Change Velocity3Suite Certification - ITSM Professional3
ITSM Standard
Certified Implementation Specialist – IT Service Management4Micro-Certification - CMDB Health7Micro-Certification - Configure the CMDB7Micro-Certification - Service Portal7
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management1
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Workflow Data Fabric
Suite Certification - Workflow Data Fabric1
Focus industries
Self-declared by partner.
Government
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
Switzerland, GermanyMunchen, GermanyRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
GermanyMunchen, GermanyRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
GermanyMunchen, Germany
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program