With over 30 years' experience as a trusted digital transformation partner, Methods combines ServiceNow capability with wider organisational expertise to deliver your operational excellence goals, aligning people, processes, and tools to provide business focused solutions. Methods were acquired by the ALTEN Group (an international Engineering and IT Services company) in 2022. With complementary strengths and values and building on our collective reputations and expertise, ALTEN and Methods continue to develop our strong relationship with the Public Sector whilst developing broader Private Sector markets. We deliver flexible, scalable solutions across the ServiceNow platform, using experienced, certified resources, working collaboratively with our customers and other 3rd Parties to ensure consistent delivery excellence and foster an innovative, collaborative, and accountable culture, driving sustainable growth and competitive advantage maximising return on your ServiceNow investment.
Methods Professional Services Ltd Specialist provider of digital transformation services across the service management lifecycle empowering organisations to realise business objectives Contact Partner Visit Website Customer satisfaction score 4.33 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters London, London, United Kingdom
Methods Professional Services Ltd Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About Methods Professional Services Ltd With over 30 years' experience as a trusted digital transformation partner, Methods combines ServiceNow capability with wider organisational expertise to deliver your operational excellence goals, aligning people, processes, and tools to provide business focused solutions. Methods were acquired by the ALTEN Group (an international Engineering and IT Services company) in 2022. With complementary strengths and values and building on our collective reputations and expertise, ALTEN and Methods continue to develop our strong relationship with the Public Sector whilst developing broader Private Sector markets. We deliver flexible, scalable solutions across the ServiceNow platform, using experienced, certified resources, working collaboratively with our customers and other 3rd Parties to ensure consistent delivery excellence and foster an innovative, collaborative, and accountable culture, driving sustainable growth and competitive advantage maximising return on your ServiceNow investment. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.33 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 24 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 5 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 4 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 1 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - Configure the CMDB 12 Micro-Certification – DevOps Change Velocity 4 Suite Certification - ITSM Professional 4 ITSM Standard Certified Implementation Specialist – IT Service Management 8 Micro-Certification - CMDB Health 12 Micro-Certification - Service Portal 12 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 2 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 3 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 4
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 17 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 30 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 20
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom London, United Kingdom
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet As soon as your partner uploads collateral, you’ll see it here.
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program