425 / 5000
Since 1994, we've been connecting people, functions and systems across your organization (IT, HR, Customer Service, Finance, Shared Service Center, etc.), helping to transform our clients' businesses, through the use of information technology, to build, operate, protect and analyze results.
How can we help them?
Our Services are based on best practices developed and tested by Servicenow (Now Creator). We can work together with your company's teams to standardize the use of the platform, increase efficiency, identify opportunities for continuous improvement, increase efficiency, achieve gains and increase employee and customer satisfaction.
• Implementation
We employ ServiceNow's proven implementation methodology (Now Creator), which ensures your solution is deployed right the first time and helps you achieve maximum value in your business.
• Support and Continuous Evolution
It includes a series of activities, such as technical support, system maintenance, software upda
OPEN Tecnologia
Servicenow Sales, Consulting and Implementation Partner
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Customer satisfaction score4.75 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Rio de Janeiro, RJ-Rio de Janeiro, Brazil
About OPEN Tecnologia
425 / 5000
Since 1994, we've been connecting people, functions and systems across your organization (IT, HR, Customer Service, Finance, Shared Service Center, etc.), helping to transform our clients' businesses, through the use of information technology, to build, operate, protect and analyze results.
How can we help them?
Our Services are based on best practices developed and tested by Servicenow (Now Creator). We can work together with your company's teams to standardize the use of the platform, increase efficiency, identify opportunities for continuous improvement, increase efficiency, achieve gains and increase employee and customer satisfaction.
• Implementation
We employ ServiceNow's proven implementation methodology (Now Creator), which ensures your solution is deployed right the first time and helps you achieve maximum value in your business.
• Support and Continuous Evolution
It includes a series of activities, such as technical support, system maintenance, software updaLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer3
Customer Service Management (CSM)
Suite Certification - CSM Professional1
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon1
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional1
ITOM Health
Certified Implementation Specialist – Event Management1
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Standard
Certified Implementation Specialist – IT Service Management1Micro-Certification - CMDB Health1Micro-Certification - Configure the CMDB1Micro-Certification - Service Portal1
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)5
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)10
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)5
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
BrazilRio de Janeiro, BrazilRegional CoverageCountry CoveragePartner Office Locations
Americas
BrazilRio de Janeiro, Brazil
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program