V-Soft Consulting is an award-winning IT consulting firm headquartered in Louisville, KY with locations across North America including Denver, CO, Harrisburg, PA, Atlanta, GA, Madison, WI, and Chicago, IL. Serving Industry leading companies since 1997, V-Soft is trusted to deliver innovative technology solutions for today's complex business challenges. Our vision is to be a global leader that leverages innovation and the power of people to build tomorrow's solutions.
V-Soft offers a unique blend of experience to the ServiceNow space, including affordable licensing, consulting, turn-key solutions, mobile app development, and staffing. Few partners have the breadth of resources that V-Soft brings to their partners and clients.
V-Soft Consulting, Inc.
V-Soft offers innovative solutions to best use ServiceNow as a platform with cost-effective implementations, mobile integrations, bots & applying AI
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Customer satisfaction score4.56 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Louisville, Kentucky, United States
V-Soft Consulting, Inc.
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Public Sector Designations
Location
Resources
About V-Soft Consulting, Inc.
V-Soft Consulting is an award-winning IT consulting firm headquartered in Louisville, KY with locations across North America including Denver, CO, Harrisburg, PA, Atlanta, GA, Madison, WI, and Chicago, IL. Serving Industry leading companies since 1997, V-Soft is trusted to deliver innovative technology solutions for today's complex business challenges. Our vision is to be a global leader that leverages innovation and the power of people to build tomorrow's solutions.
V-Soft offers a unique blend of experience to the ServiceNow space, including affordable licensing, consulting, turn-key solutions, mobile app development, and staffing. Few partners have the breadth of resources that V-Soft brings to their partners and clients.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15 Enterprise ArchitectureDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.9 Hardware Asset Management (HAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.0Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.0Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21 ITOM VisibilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.6 ITSM ProDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.0Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.0Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.12 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21 Software Asset Management (SAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer19
Customer Service Management (CSM)
Suite Certification - CSM Professional5
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon3
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management7
Human Resources (HR)
Suite Certification - HR Professional2
ITOM Health
Certified Implementation Specialist – Event Management1
ITOM Visibility
Certified Implementation Specialist – Discovery2Certified Implementation Specialist – Service Mapping2
ITSM Pro
Micro-Certification - CMDB Health11Micro-Certification - Service Portal11Micro-Certification – DevOps Change Velocity4Suite Certification - ITSM Professional4
ITSM Standard
Certified Implementation Specialist – IT Service Management7Micro-Certification - Configure the CMDB11
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon1
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance1Certified Implementation Specialist – Third-party Risk Management (TPRM)1
Security Incident Response
Certified Implementation Specialist – Security Incident Response2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management5
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response2
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)89
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)64
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)32
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
Other
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesLouisville, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesLouisville, United States
Asia Pacific & Japan
JapanRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesLouisville, United States
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program