ValueFlow is an advisory‑led ServiceNow implementation partner. We love to work with aspirational clients who focus on the objectives of their businesses. Everything we do is underpinned by our core value: Care for your work. We deliver against a flexible engagement model focused on value realized through our collaborative efforts.
ValueFlow advisory consultants bring broad knowledge in IT management frameworks, including DevOps, Agile, IT4IT, ITIL, COBIT, MSP, and PRINCE2, and they are highly experienced in facilitating transformational change. We will work with you to facilitate the creation of a ServiceNow capability roadmap (SCR) to help you continually deliver new levels of capability and measurable business benefits.
We understand that your solutions need to be sustainably fit for purpose with access to a range of skills on an ongoing basis. To meet this need, ValueFlow offers a range of enhanced customer services.
ValueFlow IT Pty Ltd
ValueFlow is an advisory‑led ServiceNow implementation partner which offers world-leading IT and business process design and transformation services.
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Customer satisfaction score4.62 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreOffering(s)1See all applications and solutionsHeadquarters
Sydney, New South Wales, Australia
ValueFlow IT Pty Ltd
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Partner Types
Solutions and Offerings
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About ValueFlow IT Pty Ltd
ValueFlow is an advisory‑led ServiceNow implementation partner. We love to work with aspirational clients who focus on the objectives of their businesses. Everything we do is underpinned by our core value: Care for your work. We deliver against a flexible engagement model focused on value realized through our collaborative efforts.
ValueFlow advisory consultants bring broad knowledge in IT management frameworks, including DevOps, Agile, IT4IT, ITIL, COBIT, MSP, and PRINCE2, and they are highly experienced in facilitating transformational change. We will work with you to facilitate the creation of a ServiceNow capability roadmap (SCR) to help you continually deliver new levels of capability and measurable business benefits.
We understand that your solutions need to be sustainably fit for purpose with access to a range of skills on an ongoing basis. To meet this need, ValueFlow offers a range of enhanced customer services.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform. Offering(s)1
Hyperautomation and Low Code
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer13
Customer Service Management (CSM)
Suite Certification - CSM Professional5
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management1
Human Resources (HR)
Suite Certification - HR Professional1
ITOM Health
Certified Implementation Specialist – Event Management2
ITOM Visibility
Certified Implementation Specialist – Discovery3Certified Implementation Specialist – Service Mapping3
ITSM Standard
Certified Implementation Specialist – IT Service Management1Micro-Certification - CMDB Health1Micro-Certification - Configure the CMDB1Micro-Certification - Service Portal1
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation4
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance1Certified Implementation Specialist – Third-party Risk Management (TPRM)1
Security Incident Response
Certified Implementation Specialist – Security Incident Response2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management4
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)23
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)32
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)22
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
Australia, Malaysia, Philippines, SingaporeSydney, Australia | Johor Bahru, Malaysia | Makati, Philippines | Singapore, SingaporeRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
Malaysia, SingaporeJohor Bahru, Malaysia | Singapore, SingaporeRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
Australia, Malaysia, Philippines, Singapore, ThailandSydney, Australia | Johor Bahru, Malaysia | Makati, Philippines | Singapore, Singapore | Pathum Wan, Thailand
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program