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AUTHOR Christopher Shutts Group Vice President of CRM Sales and CPQ

Christopher is group vice president of customer relationship management (CRM) sales and configure, price, quote (CPQ) at ServiceNow. He’s spent more than 25 years building CPQ systems for some of the world's most complex sales organizations. 

Christopher co-founded BigMachines in 2000, scaling it into one of the CPQ market's defining companies before its acquisition by Oracle. He also co-founded Logik.ai in 2021 before its acquisition by ServiceNow in 2025.  

Topics CRM
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