As vice president of workforce skills and talent readiness at ServiceNow, Josh Newman spends his time on a question most organizations are still figuring out how to answer: Are we ready for what's next? He's building the intelligence infrastructure that connects skills data, AI capability assessments, and workforce signals to help ensure every employee, customer, and partner has a clear pathway to keep pace with how AI is changing work.
Before ServiceNow, Josh led global people strategy at WPP, where he mapped the impact of AI across 85% of roles, launched Walmart's first global employee value proposition, and represented the company on the World Economic Forum's Future of Work task force. He's a frequent speaker on how AI is reshaping jobs and what it takes to prepare.
