Lucy Handley’s headshot

Lucy Handley

Lucy Handley is a freelance writer and editor based in London, U.K. She’s a regular contributor to CNBC, writing about topics from sustainability to the stock market, and has been a commissioning editor at The Guardian, covering the public and voluntary sector. Her work has appeared in Time magazine, as well as women’s magazines Red and Psychologies, and she has also ghostwritten an award-winning business memoir.

By this author

  • Beyond self-service
    • Article
    Beyond self-service
    Forward-thinking companies are improving service and cutting costs by using artificial intelligence to reintegrate people into customer interactions
    Apr 11, 2025
Loading spinner