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August 15, 2023 2 min 4 ways to master employee growth and development with AI HR AI
Kim Thomson
Kim Thomson Sr Prod Mkt Mgr, HR Service Delivery, ServiceNow
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Amid the whirlwind of today's job market and ever-evolving economy, one critical key to an organization's success emerges: empowering employees with growth opportunities that both entice top talent and secure the future of your business.

As millennials and Gen Z progressively make up more of the workforce, investing in their career growth has become crucial to the future health of any organization. In fact, 74% of Gen Z and millennial workers are willing to leave a job if the company doesn’t invest in employee growth and development, according to an Amazon-commissioned study.

To stay ahead, HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. With the emergence of new AI tools, employee skills and learning have entered a new era of intelligence and people-powered innovation.

Let’s explore four key trends that can help future-proof your workforce.

1. Adopting a skills-centered working model

In the face of rapid technological advancements and evolving workforce needs, it's crucial to embrace a skills-centered approach. That means identifying and prioritizing the skills of your workforce. By mapping individual skills to specific roles, your organization can align its talent with business objectives and help ensure a more agile and adaptable workforce.

2. Finding untapped development

Traditional methods of mapping skills to job titles can be time-consuming and inefficient. Using AI-driven solutions for this purpose can help you recognize and use employee strengths more effectively. This enables individual growth and development opportunities that align with employees' personal and professional goals, fostering a sense of engagement and motivation.

3. Aligning strategies and business goals

Collaboration between employees, managers, and the greater organization is essential for driving employee growth and achieving business success. By setting shared goals and establishing mutual benefits, you can maximize employee potential through skills-based development.

A collective effort like this can foster an environment that supports continuous learning and growth and pay off for both the employee and company.

4. Empowering workers to reach their potential

AI-powered tools offer tremendous possibilities for optimizing employee growth and development. By identifying employee skills, organizations can empower employees to take charge of their career advancement based on their strengths and growth opportunities.

This encourages a self-driven approach to development that allows employees to work toward their goals while contributing to organizational success and growth.

Employee growth and development are non-negotiable for business success. By embracing skills-centered strategies and AI-driven solutions, organizations can help employees reignite their passion for work while boosting business results.

Find out more about how ServiceNow can help you master employee growth and development with AI.

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