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October 16, 2026 1 min Workforce Skills Forecast 2026 Which skills will the future demand? And where will the jobs follow? HR Research
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The future of work depends on human capability

The ServiceNow Workforce Skills Forecast 2026 finds that demand for both technical and human skills is accelerating in the AI era. As work becomes more complex and technology enabled, human capabilities will shape how effectively new tools are adopted, governed, and applied. The series examines the strategies leaders need to employ to prepare for the future of work.
AI impact at a glance 12 countries 9 industries 5,600 jobs analyzed 9,000+ skills tracked 2031 forecast
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3 min Skills Forecast Why human skills matter more in the age of AI Human capabilities aren't being replaced by AI; they're becoming the capabilities that make AI work. The demand for leadership, collaboration, and judgment is rising alongside technical skills, not despite them. Video CTA Read Article
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4 min Jobs Forecast The fastest-growing jobs of the future Five job clusters are growing far faster than the rest of the labor market, concentrated at the intersection of technology and human capability. The roles that will define the next five years are already taking shape. Video CTA Read Article
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4 min Organization Prep Talent readiness: Your new workforce strategy Skills intelligence matters most when it starts with the work itself: the outcomes, tasks, and capabilities AI is actively reshaping. Our analysis provides leaders a compass for better workforce decisions, not a taxonomy to manage. Video CTA Read Article
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