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Cybersecurity needs AI
AI holds incredible promise, yet also creates new security challenges. But could AI-enabled cybersecurity be the solution?
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Resources to help executives understand technology and trends that are reshaping business.
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Understanding ESG standards and frameworks
Improve your organization’s transparency with a better grasp on ESG
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What are digital customer experiences?
Key steps to delivering exceptional digital CX
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Understanding proactive customer service
Tips for implementing customer-interaction data and automation tools to help customers
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Understanding your customer effort score
Why CES matters to your customers and your business
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What is edge AI?
Understanding edge AI applications in the enterprise
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What is business email compromise?
Scams thrive on one-sided power dynamics and siloed business structures
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What are continuous integration tools?
Defining continuous integration tools and their key benefits
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How to improve your organization's security posture
Hint: It requires constant assessment and optimization
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What is process modeling?
How businesses are using process modeling to save time, cut costs, and improve productivity
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How to create an effective work from home policy
Understanding remote work policies, how to design them, and metrics for success
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Key benefits of hyper-automation
Companies can use hyperautomation tools to automate repetitive tasks at scale, and make more strategic business decisions
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What is data science?
How data scientists extract value from data to make smarter decisions
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What is IT asset management?
With the right digital tools, companies gain visibility into and control over an expanding universe of digital assets.
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What is Platform as a service?
The market for PaaS is expected to double by 2022. Here’s why business leaders and DevOps teams are shifting app development to the cloud.
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Digital transformation
What digital transformation actually means for business today, and why it is so important
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How to improve employee retention
Many companies struggle to keep their most talented people. Here’s how to build a strong retention program
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What is employee onboarding?
Why companies are rethinking—and digitizing—how to welcome new hires
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Customer experience management
Why companies are turning to new digital technologies to make the customer experience more personalized, streamlined, and effective
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Digital workflows 101
Why business processes and workflows are going digital
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An AI glossary for business leaders
A cheat sheet on machine intelligence in the enterprise