The Autonomous Workforce is more than just isolated tasks. These AI specialists are assigned to roles, with business context and permissions to handle complex workflows end-to-end.
Put AI to work in a city near you. Explore the latest innovations, hear from industry leaders and experience AI firsthand at a complimentary World Forum event.
November 3, 2026 | Metro Toronto Convention Centre
World Forum Toronto is where AI gets to work
Uplevel your AI skills alongside pros and peers across industries—including financial services and tech—and discover what’s new and next in AI breakthroughs.
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World Forum Toronto 2026
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Why Attend
Agenda at a Glance
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Gain AI skills and insights that drive results
World Forum delivers practical takeaways and insights that are grounded in business scenarios.
Meet your AI Control Tower
See how ServiceNow acts as the AI control tower for business reinvention, powering every corner of the business. Create your own AI agents that sense, decide, act, and secure on a single platform.
Get hands-on with AI
Learn by doing. Build and test AI agents, experiment with vibe coding, and find out how ServiceNow Otto and Workflow Data Fabric deliver a unified AI experience across your enterprise.
Turn talk into takeaways
Come for conversations with pros and peers. Share your experiences, benchmark your approach, and get practical insights to move work forward. Leave with clear next steps and fresh momentum.
Join us for a day that brings AI learning to life
8:00 a.m. – 5:00 p.m.
Welcome, Badge Pick-up, & Expo Opening
Pick up your badge and explore the Expo to see the latest innovations from the ServiceNow AI control tower for business reinvention.
8:30 a.m. – 4:00 p.m.
Expo & Sessions
Connect with peers, discuss challenges, participate in hands-on AI labs, and walk away with actionable advice from industry experts and partners.
10:00 a.m.– 11:00 a.m.
World Forum Keynote
Get inspired by leaders and ServiceNow customers who are transforming their businesses and customer experiences with AI.
4:00 p.m. – 5:00 p.m.
Networking Reception
Cap off your day by networking with local leaders and exchanging ideas with industry peers.
Get a fresh take from leaders and changemakers
Spend the day hearing from AI experts, visionaries, and inspirational voices across industries.
Jeff Hausman
EVP & GM, Technology Workflow Products,
ServiceNow
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Holly Briedis
SVP, Global Operations & Transformation,
ServiceNow
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Helpful answers, all in one place
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Where is World Forum Toronto being held?
World Forum Toronto is taking place at MTCC South Building located at 222 Bremner Boulevard, Toronto, ON, M5V 3L9.
What other cities are part of the World Forum event series?
We are hosting nine World Forum events around the world. See a list of cities and dates on our central web page.
Will World Forum offer a digital experience?
At this time, this event is being offered in a live, in-person format only.
Who can I contact about any registration issues?
For any event queries or issues with registration for World Forum Toronto, please visit the Events Help Center.
Get a fresh take from leaders and changemakers
Spend the day hearing from AI experts, visionaries, and inspirational voices across industries.
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Join the companies that are leading the way in helping us put AI to work for people.
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One day. Around the world. AI that works.
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