Fortune names ServiceNow to Future 50 list for fifth year

  • ServiceNow Blog
  • About ServiceNow
  • 2021
  • Now Platform
December 02, 2021

Fortune Future 50 2021

Innovation is at the core of everything we do at ServiceNow. We’re always striving to make work better for our customers, our partners, and our employees. That’s why we’re humbled and honored to be named for the fifth straight year to the 2021 Fortune Future 50 list, which recognizes innovative companies with high long-term growth potential.

ServiceNow is committed to becoming the defining enterprise software company of the 21st century. Today, the Now Platform® enables great experiences for customers and their employees at some 6,900 organizations worldwide, including nearly 80% of the Fortune 500.

Innovation after COVID-19

The pandemic forced many companies into survival mode. A McKinsey study found that many organizations are deprioritizing innovation in favor of keeping costs down, minimizing risk, and maintaining productivity—in other words, protecting their core business.

ServiceNow takes a very different approach. We’ve released a steady stream of innovative products and solutions throughout the pandemic. They include:


In the spirit of innovation, we announced an ambitious goal to reach net-zero greenhouse gas emissions by 2030, which is 20 years ahead of the goal set by the Paris Agreement. We developed an integrated solution to help companies manage and measure their environmental, social, and governance (ESG) initiatives. And, we committed to providing enhanced STEM education and career opportunities for students from underrepresented communities.

We are defining the future of work in partnership with our customers. To quote McKinsey, “Prioritizing innovation today is the key to unlocking postcrisis growth.” We couldn’t agree more.

Learn how ServiceNow helps organizations balance innovation with delivering operational excellence.

© 2021 Fortune Media IP Limited All rights reserved. Used under license. Future 50 is a registered trademark of Fortune Media IP Limited and is used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

© 2021 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
  • Enterprise SRE (site reliability engineering): where service reliability and business agility meet
    Application Development
    Service quality and the rising need for enterprise SRE

Year