Montreal AI Symposium 2022

  • 2022
  • ServiceNow Research
September 13, 2022

Montreal AI Symposium/Symposium IA Montreal

ServiceNow Research is proud to sponsor and contribute scientifically to the sixth edition of the Montreal AI Symposium. The conference will be held in person on Sept. 17, 2022, at Mila, the Quebec AI Institute—one of our research partners. During this daylong event, academic and industrial participants will get together to share their ideas and strengthen the AI research network within the Greater Montreal area.

This year, the symposium will focus on responsible AI. It will include keynote addresses, contributed talks and posters, panels, and roundtables. Several ServiceNow Research team members will present their work.

Among the nine ServiceNow Research papers accepted to the conference, two papers highlight the work done by our AI Trust and Governance Lab.

With “Explainable, Sensible and Virtuous Workplace Chatbots,” Gabriel Huang, Valérie Bécaert, and David Vazquez will look at the practical implementation of chatbots for the workplace, focusing on explainable language models at smaller scales, commonsense reasoning for workplace-related matters, and self-aware virtuous agents.

For their part, in “Explaining by Example: A Practitioner’s Perspective,” Marc-Étienne Brunet and Masoud Hashemi will present the point of view of a machine learning practitioner on the use of sample-based explainability techniques.

Other papers include:

TACTiS: Transformer-Attentional Copulas for Time Series,” Alexandre Drouin, Étienne Marcotte, Nicolas Chapados

S-LLM: Semi-Supervised Large Language Model for Chat Summarization,” Issam H. Laradji, Sathwik Tejaswi Madhusudhan, Orlando Marquez, Pau Rodriguez, David Vazquez

Leveraging Activation Patterns to Define Classifiers Able to Detect and Reject Anomalies,” João Monteiro, Pau Rodriguez, Pierre-André Noël, Issam H. Laradji, David Vazquez

Data Augmentation for Intent Classification with Off-the-shelf Large Language Model,” Gaurav Sahu, Pau Rodriguez, Issam H. Laradji, Parmida Atighhehchian, David Vazquez, Dzmitry Bahdanau

Toward Foundation Models for Earth Monitoring,” Alexandre Lacoste, Nils Lehmann, Evan D. Sherwin, Hannah Kerner, Hamed Alemohammad, Björn Lütjens, Jeremy Irvin, David Dao, Pau Rodriguez, Alexandre Drouin, David Vazquez

A Planning based Neural-Symbolic Approach for Embodied Instruction Following,” Xiaotian Liu, Hector Palacios, Christian Muise

Continual Learning with Self-selecting Specialized Modules Through Expansion and Pruning,” Oleksiy Ostapenko, Pau Rodriguez, Alexandre Lacoste, Laurent Charlin

Congratulations to all the researchers whose papers have been accepted! We wish you all the best at the conference.

Visit the ServiceNow Research website to learn more about our research programs and labs and get to know our team.

© 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
  • Enterprise SRE (site reliability engineering): where service reliability and business agility meet
    Application Development
    Service quality and the rising need for enterprise SRE

Year