AI and the growing need to fill technical project manager roles

Technical project manager pointing at a whiteboard in front of five seated employees in a corner conference room

According to research by Pearson and ServiceNow, about 60,000 new technical project manager roles will need to be filled in the U.S. by 2027. As AI is used to automate processes and tasks such as analysis, budget allocation, and project time frames, technical project managers will need to spend significantly less time providing technical guidance and support.

In addition to foundational IT, technical project managers of the future will need to excel in:

Technical project managers will be called upon to develop project plans, budgets, and teams; provide status reports; and resolve schedule and budget issues. To be the most successful, these specialized project managers will need to be proficient in project management methods, domain and application knowledge, and mentoring and development.

How to become a technical project manager

ServiceNow can help anyone prepare to become or develop their skills as a technical project manager, technical program manager, or platform technology manager on the ServiceNow platform. Our Technical Project Manager Career Journey offers a take-at-your-own-pace collection of coursework, activities, and credentials on three levels:

The levels build on each other, starting with ServiceNow platform fundamentals and project planning. Coursework progresses to Agile Development 2.0 and hybrid project management and on to strategic thinking, team building, and influencing others. Certifications and can be earned along the way.

Participation in the broader ServiceNow community is highly encouraged. Suggested reading is included with the curriculum to provide a broader understanding of various topics. Required and optional coursework is easily navigable, and support is always available.

Find out more about how you can RiseUp with ServiceNow, no matter where you are on your career path.