AI for nonprofits: Introducing Nonprofit Transformation Bundle

AI for nonprofits: volunteer in a stockroom smiling at an open laptop

Nonprofits are navigating a new reality. Rising demands for services, shrinking budgets, and higher expectations from donors and communities are reshaping how mission-driven organizations operate.

Outdated technologies and disconnected systems hold nonprofits back, while modern solutions and platform-focused technology infrastructure are helping forward-looking organizations reimagine how they work.

The challenge is clear: Deliver more impact with fewer resources. From streamlining operations to personalizing donor engagement, nonprofit technology solutions are no longer optional—they’re the key to scaling impact and building trust.

Meet AI for nonprofits

ServiceNow turns obstacles into opportunities through AI–powered solutions for nonprofits. Our new Efficiency for Good: Nonprofit Transformation Bundle is designed to modernize IT, streamline operations, and reduce costs by replacing legacy tools with an integrated platform. It supports mission delivery through operational efficiency, helping to eliminate silos and empower smarter work.

Nonprofits are being asked to do more with less, and they need technology that works as hard as they do. This bundle gives organizations the tools to respond faster, operate smarter, and demonstrate measurable impact to funders and communities alike.

With preconfigured workflows for nonprofit needs, organizations can automate service requests, lower costs, and optimize reporting. The result is more time and budget for what matters most: advancing the mission and driving measurable impact.

Nonprofits now have the opportunity to leverage purpose-built technology to scale operations, streamline processes, strengthen collaboration, and align with mission goals to maximize community impact. -Nicolas Mauduit, SVP, Nonprofit Service Solutions, Advance Solutions

5 outcomes that matter

To truly drive impact, nonprofits need more than incremental improvements; they need transformative change. That’s where the Efficiency for Good: Nonprofit Transformation Bundle comes in. Built on the ServiceNow AI Platform, it harnesses the power of AI and automation to help organizations unlock new levels of efficiency, transparency, and agility.

Here’s how the bundle delivers on what matters most:

  1. Accelerated program delivery: Reduce the time from beneficiary request to service delivery.
  2. Faster community response: Adapt quickly during emergencies or surges in demand.
  3. Improved reporting and transparency: Automate metrics for nonprofit leaders, grantors, and boards.
  4. Stronger volunteer and staff engagement: Streamline onboarding and scheduling to boost retention.
  5. Lower administrative overhead: Eliminate redundant tools by rationalizing outdated technology and automating manual processes.

Built for nonprofits, backed by AI

Unlike point solutions that create data silos, ServiceNow offers a unified architecture and data model that simplifies complexity and enables end-to-end visibility. Nonprofits gain real-time insights into their operations, revealing new opportunities for long-term transformation and stronger return on investment.

“Nonprofits now have the opportunity to leverage purpose-built technology to scale operations, streamline processes, strengthen collaboration, and align with mission goals to maximize community impact,” says Nicolas Mauduit, senior vice president of nonprofit service solutions at Advance Solutions.

ServiceNow tools helped NeighborWorks America improve internal workflows and enterprise systems’ efficiency, freeing staff to focus more energy on achieving the organization's affordable housing missio. -Lance Schine, CIO, NeighborWorks America

Customer success in action

Nonprofits around the world are already using ServiceNow to transform their operations, improve transparency, and deliver greater impact.

“The adoption of ServiceNow tools helped NeighborWorks America improve internal workflows and enterprise systems’ efficiency, freeing staff to focus more energy on achieving the organization's affordable housing mission,” says Lance Schine, chief information officer of NeighborWorks America. “The compliance and cost savings gains in service management have been beneficial.”

Ready to transform your mission?

With the Efficiency for Good: Nonprofit Transformation Bundle, the path forward is simple: Spend less time managing complexity and more time driving mission impact. By combining intelligent automation, AI-driven insights, and a network of purpose-driven partners, ServiceNow helps nonprofits reimagine what’s possible so they can focus on what truly matters: changing lives and strengthening communities.

Find out more about how ServiceNow helps put AI to work for nonprofits.