Dave Wright

Dave Wright, ServiceNow chief strategy officer

Dave Wright is ServiceNow's chief innovation officer. He's helped thousands of organizations implement technologies that create efficiencies, streamline business processes, and reduce costs while creating excellent employee and customer experiences. Prior to joining ServiceNow in 2011, Dave spent more than six years at VMware as vice president of technical services for EMEA. From 2003 to 2005, he headed the technical division for Northern and Southern Europe at Mercury Interactive. Prior to that, he spent six years at Peregrine Systems, where he held a variety of senior technical and marketing positions. 


  • ServiceNow's innovative start in San Diego
    Now Platform
    Now Platform San Diego release stays true to our innovative roots
    March 23, 2022
  • AI in customer experience: woman in mall looking at her smartphone
    AI and Automation
    Can artificial intelligence really improve customer experience?
    February 22, 2022
  • Customer-led innovation: 3 colleagues meet to discuss business.
    Now Platform
    How customer-led innovation drives growth at ServiceNow
    December 09, 2021
  • Execution management meets digital workflows: Two employees sit at a desk looking at a computer monitor.
    AI and Automation
    Execution management meets digital workflows
    October 06, 2021
  • Welcome to the Future of Work: Now at Work 2020
    Events
    Now at Work 2020: The future of work is now
    October 06, 2020
  • Digital Transformation
    Meet ServiceNow Agent Intelligence: Machine Learning for Everyday Work
    October 16, 2017

Featured

  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.
  • The role of the manager: a manager and employee in conversation on a couch
    Employee Experience
    4 ways Manager Hub simplifies the role of the manager
    As the connective tissue between an organization and its employees, the role of the manager is more complex, and more important, than ever before. Learn more.
  • How delivery giant Yamato uses data science: uniformed Yamato delivery worker
    Customer Stories
    Delivery giant Yamato uses data science to drive growth
    Maintaining operational excellence while dealing with a surge in orders is a key pillar of Yamato’s digitization strategy—one that relies on data science.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year