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Matt Schvimmer

Kathy Mulvaney
Matt Schvimmer is the Vice President and General Manager, ITSM Business Unit at ServiceNow. Matt is a seasoned general manager and product executive experienced in leading large, globally disparate teams, identifying business opportunities, defining and delivering on corporate strategies and initiatives, and delivering successful products to market.
  • 2022 Gartner Magic Quadrant for IT Service Management Platforms
    IT Management
    A Magic Quadrant Leader in ITSM Platforms for ninth year in a row
    November 08, 2022
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  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    September 09, 2021
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  • Hybrid work: A businessman sits in his home conversing with fellow employees through his computer screen.
    Employee Experience
    New Microsoft Cloud PC integration optimizes hybrid work
    July 14, 2021
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  • employee workflow solutions help remote employees stay safe 
    Employee Experience
    ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work
    February 19, 2021
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  • Partnership delivers new workflows in Microsoft Teams
    Employee Experience
    How ServiceNow is simplifying workflows for everyone within Microsoft Teams
    December 02, 2020
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  • ServiceNow and AWS Cloud Call Center
    Now Platform
    ServiceNow launches Cloud Call Center solution
    April 28, 2020
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Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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