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Will Giammona

Will Giammona, Senior Director, Certification, Recognition, and Events, ServiceNow

Will Giammona is the senior director of certification, recognition, and events at ServiceNow. He has more than 20 years of experience in global enterprise software training and certification, with deep work in leadership, certification programs, curriculum development, program management, events, technical instruction, philanthropic programs, gamification, and recognition. 

Will has led ServiceNow's certification team for three years and evolved ServiceNow's certifications to be some of the most sought-after in the industry.

  • Colleagues working on a laptop together
    Now Platform
    IDC survey validates the benefits of ServiceNow certification
    November 29, 2021
    Read More

Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

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    IT Management
    Workflow Quarterly: The business agility imperative
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    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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4 ways AI can power IT asset management

Topics

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