DESBY Technologies is a US-based tech-services firm that is 100% exclusively focused on ServiceNow and tackling complex problems for the modern enterprise. Our team loves ServiceNow, and we look to work with clients that have a transformative vision for their business. DESBY provides Advisory Services, Implementation Services, and Managed Services, focused across the platform with a strong focus on Technology Workflows (ITSM, ITOM, ITAM, SPM), CRM/Industry Workflows (CSM, FSM, SOM, Source-to-Pay), and Employee Workflows (HRSD). DESBY is headquartered in Reston, Virginia, with Certified Resources across the US and India. DESBY team takes a holistic, flexible, secure, and customer-centered approach to digital transformation, advancing our clients' business outcomes and goals. Through a culture of excellence established from the company's inception by a team of consultants and technical engineers, our team strives to deliver quality solutions within each of our client engagements.
DESBY Technologies, Inc.
DESBY is a Consulting & Engineering 100% Pure-Play ServiceNow Partner focused on Designing, Implementing, & Scaling ServiceNow across the Enterprise.
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Customer satisfaction score5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Ashburn, Virginia, United States
About DESBY Technologies, Inc.
DESBY Technologies is a US-based tech-services firm that is 100% exclusively focused on ServiceNow and tackling complex problems for the modern enterprise. Our team loves ServiceNow, and we look to work with clients that have a transformative vision for their business. DESBY provides Advisory Services, Implementation Services, and Managed Services, focused across the platform with a strong focus on Technology Workflows (ITSM, ITOM, ITAM, SPM), CRM/Industry Workflows (CSM, FSM, SOM, Source-to-Pay), and Employee Workflows (HRSD). DESBY is headquartered in Reston, Virginia, with Certified Resources across the US and India. DESBY team takes a holistic, flexible, secure, and customer-centered approach to digital transformation, advancing our clients' business outcomes and goals. Through a culture of excellence established from the company's inception by a team of consultants and technical engineers, our team strives to deliver quality solutions within each of our client engagements.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer10
Customer Service Management (CSM)
Suite Certification - CSM Professional4
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management3
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management2
Human Resources (HR)
Suite Certification - HR Professional3
ITOM Health
Certified Implementation Specialist – Event Management2
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Pro
Micro-Certification - Configure the CMDB3Micro-Certification – DevOps Change Velocity1Suite Certification - ITSM Professional1
ITSM Standard
Certified Implementation Specialist – IT Service Management2Micro-Certification - CMDB Health3Micro-Certification - Service Portal3
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management7
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)9
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)21
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)19
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesAshburn, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesAshburn, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesAshburn, United States
Partner resources and collateral
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program