EPI‑USE is a global ServiceNow transformation partner helping organizations modernize, automate, and scale with confidence. Backed by Group Elephant's 4,200 specialists worldwide, we deliver outcome‑driven implementations, integrations, and managed services across IT, HR, and enterprise workflows. Our teams combine engineering excellence with a commitment to client success, supported by the innovation of EPI‑USE development teams and our Beyond Corporate Purpose mission that reinvests 1 percent of revenue into conservation and community upliftment.
EPI-USE America Inc. EPI-USE helps organizations implement ServiceNow across IT, HR, and enterprise workflows to streamline operations and improve experiences. Contact Partner Visit Website Customer satisfaction score 4.94 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters Brookhaven, Georgia, United States
EPI-USE America Inc. Contact Partner Partner Types Solutions and Offerings Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About EPI-USE America Inc. EPI‑USE is a global ServiceNow transformation partner helping organizations modernize, automate, and scale with confidence. Backed by Group Elephant's 4,200 specialists worldwide, we deliver outcome‑driven implementations, integrations, and managed services across IT, HR, and enterprise workflows. Our teams combine engineering excellence with a commitment to client success, supported by the innovation of EPI‑USE development teams and our Beyond Corporate Purpose mission that reinvests 1 percent of revenue into conservation and community upliftment. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 1 Employee Experience HR 2.0 Get Offering View All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 13 Customer Service Management (CSM) Suite Certification - CSM Professional 5 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 1 Human Resources (HR) Suite Certification - HR Professional 3 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 5 Technology Provider Service Management (TPSM) Suite Certification - Technology Provider Service Management 1 Telecom Service Management (TSM) Suite Certification - Telecommunication and Media Service Management 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 4
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 35 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 38 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 23
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Peru, United States Sao Paulo, Brazil | Naucalpan, Mexico | Brookhaven, United States Europe, Middle East & Africa Germany, South Africa Pretoria, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil | Naucalpan, Mexico | Brookhaven, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, South Africa Pretoria, South Africa
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program