IPSUM Technology is an Elite ServiceNow Partner specializing in the implementation, optimization, and innovation of ServiceNow solutions across Latin America. With operations in Mexico and Colombia, we support organizations throughout the region by delivering high-impact digital transformation initiatives designed for complex enterprise environments. IPSUM Technology has built deep expertise across the ServiceNow platform, enabling organizations to modernize operations, strengthen governance, and accelerate measurable business outcomes. Our portfolio includes advanced ServiceNow-based solutions for ITSM, ITOM, CSM, GRC, Fintech, and Security, combining proven best practices with technical excellence. As a trusted advisor, we focus on delivering scalable, secure, and future-ready solutions that maximize the value of the ServiceNow ecosystem. Our team holds more than 100 Accreditations and 85 Certified Implementation Specialist certifications, ensuring speed and quality.
IPSUM Technology S.C. IPSUM Technology is an Elite ServiceNow Partner, delivering boutique-level expertise and high-impact ServiceNow solutions across Latin America Contact Partner Visit Website Customer satisfaction score 4.1 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Ciudad De Mexico, Distrito Federal, Mexico
IPSUM Technology S.C. Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About IPSUM Technology S.C. IPSUM Technology is an Elite ServiceNow Partner specializing in the implementation, optimization, and innovation of ServiceNow solutions across Latin America. With operations in Mexico and Colombia, we support organizations throughout the region by delivering high-impact digital transformation initiatives designed for complex enterprise environments. IPSUM Technology has built deep expertise across the ServiceNow platform, enabling organizations to modernize operations, strengthen governance, and accelerate measurable business outcomes. Our portfolio includes advanced ServiceNow-based solutions for ITSM, ITOM, CSM, GRC, Fintech, and Security, combining proven best practices with technical excellence. As a trusted advisor, we focus on delivering scalable, secure, and future-ready solutions that maximize the value of the ServiceNow ecosystem. Our team holds more than 100 Accreditations and 85 Certified Implementation Specialist certifications, ensuring speed and quality. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 19 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 6 Customer Service Management (CSM) Suite Certification - CSM Professional 12 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 6 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 1 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 5 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Certified Implementation Specialist – Service Mapping (CIS-SM) 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 19 Micro-Certification - CMDB Health 19 Micro-Certification - Configure the CMDB 19 Micro-Certification - Service Portal 19 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 7 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 1 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 7
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 27 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 52 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 54
Focus industries Self-declared by partner. Government Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Chile, Colombia, Costa Rica, Mexico, Peru Ciudad De Mexico, Mexico Regional Coverage Country Coverage Partner Office Locations Americas Colombia, Ecuador, Mexico Ciudad De Mexico, Mexico Regional Coverage Country Coverage Partner Office Locations Americas Mexico Ciudad De Mexico, Mexico
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program