株式会社システムサポート（STS）は、ITの力でお客様のビジネス成長とデジタルトランスフォーメーションを加速させる総合ソリューション企業です。 クラウドサービス、データ分析、ITインフラ構築など幅広い分野で実績を積み重ねてきました。 ServiceNowにおいては2015年より、10年以上にわたり数多くの導入支援を手掛けてまいりました。プロセスコンサルティングから導入、テクニカルサポートまで、包括的なプロフェッショナルサービスを提供しています。高品質なサービスを継続的に提供するため、エンジニア育成にも注力し、ServiceNow認定資格取得数は国内トップクラスを誇ります。この豊富な経験と確かな技術力で、お客様の多様なニーズに対して、ビジネスの継続的な成長を強力に支援します。 また、豊富な経験を凝縮し、スモールスタート＆クイックインにフォーカスした導入テンプレート「Supportas Plus」も展開中です。 「お客様と共に未来を創る」を理念に掲げ、課題解決にとどまらず、その先の新しい価値創造を目指し、 柔軟な発想で、業界や規模を問わず、あらゆるお客様にとって信頼される長期的なパートナーであり続けます。
System Support Inc. ServiceNowのプロフェッショナルサービスを強みとして、プロセスコンサルティングからServiceNowの導入、テクニカルサポートなどを提供 Contact Partner Visit Website Customer satisfaction score 4.65 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Shinjuku-Ku, Tokyo, Japan
System Support Inc. Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About System Support Inc. 株式会社システムサポート（STS）は、ITの力でお客様のビジネス成長とデジタルトランスフォーメーションを加速させる総合ソリューション企業です。 クラウドサービス、データ分析、ITインフラ構築など幅広い分野で実績を積み重ねてきました。 ServiceNowにおいては2015年より、10年以上にわたり数多くの導入支援を手掛けてまいりました。プロセスコンサルティングから導入、テクニカルサポートまで、包括的なプロフェッショナルサービスを提供しています。高品質なサービスを継続的に提供するため、エンジニア育成にも注力し、ServiceNow認定資格取得数は国内トップクラスを誇ります。この豊富な経験と確かな技術力で、お客様の多様なニーズに対して、ビジネスの継続的な成長を強力に支援します。 また、豊富な経験を凝縮し、スモールスタート＆クイックインにフォーカスした導入テンプレート「Supportas Plus」も展開中です。 「お客様と共に未来を創る」を理念に掲げ、課題解決にとどまらず、その先の新しい価値創造を目指し、 柔軟な発想で、業界や規模を問わず、あらゆるお客様にとって信頼される長期的なパートナーであり続けます。 Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.88 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 133 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.25 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 17 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.25 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 1 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 36 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.64 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 0 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 134 Business Continuity Management Micro-Certification - Business Continuity Management 1 Customer Service Management (CSM) Suite Certification - CSM Professional 17 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 10 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 10 Human Resources (HR) Suite Certification - HR Professional 16 ITOM Visibility Suite Certification - Data Foundations (CMDB and CSDM) Professional 1 Suite Certification – IT Operations Management Visibility (ITOM Visibility) 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 11 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 8 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 10 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 25 Third-party Risk Management Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 14 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1 Workplace Service Delivery Suite Certification - Workplace Service Delivery 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 37 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 34 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 147
Awards View All
Focus industries Self-declared by partner. Government Healthcare and Life Sciences Manufacturing Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Shinjuku-Ku, Japan Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Shinjuku-Ku, Japan Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Shinjuku-Ku, Japan Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program