Zensar is a ServiceNow premier partner with global consulting and implementation rights. Empowers enterprises to accelerate digital transformation through deep expertise in system integration and innovative service delivery. This partnership recognizes Zensar as Managed Service Provider where we provide end to end IT services management in dedicated and shared service model by blueprinting best practices, process standardization, deployment accelerators and integrations. Zensar's focused team of highly trained consultants ensure that ServiceNow solutions are up and running 24X7 and driving greater business efficiency and customer experience.
Product line expertise across all ServiceNow products: Platform implementation, Development, BAU support, Consulting, and Audit.
Major strength: ITSM, ITOM, ITBM and HRSD
For more information on Zensar's ServiceNow capabilities, visit: https://www.zensar.com/partners/servicenow
Zensar Technologies IM inc
Zensar is a leading digital solutions and technology services company specializes in Digital Transformation journey.
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Headquarters
Princeton, New Jersey, United States
Zensar Technologies IM inc
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Zensar Technologies IM inc
Zensar is a ServiceNow premier partner with global consulting and implementation rights. Empowers enterprises to accelerate digital transformation through deep expertise in system integration and innovative service delivery. This partnership recognizes Zensar as Managed Service Provider where we provide end to end IT services management in dedicated and shared service model by blueprinting best practices, process standardization, deployment accelerators and integrations. Zensar's focused team of highly trained consultants ensure that ServiceNow solutions are up and running 24X7 and driving greater business efficiency and customer experience.
Product line expertise across all ServiceNow products: Platform implementation, Development, BAU support, Consulting, and Audit.
Major strength: ITSM, ITOM, ITBM and HRSD
For more information on Zensar's ServiceNow capabilities, visit: https://www.zensar.com/partners/servicenow
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
9
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
14
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management (CIS-EM)
3
ITOM Visibility
Certified Implementation Specialist – Discovery (CIS-DISCO)
1
Certified Implementation Specialist – Service Mapping (CIS-SM)
1
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
14
Workflow Data Fabric
Suite Certification - Workflow Data Fabric
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
21
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
20
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
31
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Princeton, United States
Asia Pacific & Japan
India
Pune, India
Europe, Middle East & Africa
United Kingdom, Isle of Man, South Africa
Reading, United Kingdom
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Princeton, United States
Asia Pacific & Japan
India
Pune, India
Europe, Middle East & Africa
United Kingdom
Reading, United Kingdom
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Princeton, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Reading, United Kingdom
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
Case Study
Productivity & Satisfaction Boost with ServiceNow
Global bank improved IT efficiency with a centralized ServiceNow portal and streamlined processes.
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Case Study
HR Efficiency & UX via ServiceNow Catalog Redesign
UK hospitality trade body streamlined HR with a unified ServiceNow portal for efficient operations
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Case Study
Enhancing IT Service Experience with ServiceNow
iGaming leader boosted productivity with a unified ServiceNow system and improved self‑service.
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Case Study
Boosting Employee Satisfaction with HRSD
Energy leader improved HR productivity and user satisfaction with streamlined ServiceNow portal
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Case Study
Enhancing Employee Experience With ServiceNow ITSM
US drug manufacturer improved IT service access with Zensar and ServiceNow automation.
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Case Study
Federal Gov Ensures Uptime via ServiceNow Ops
US state agency improved service quality with Zensar–ServiceNow, boosting IT productivity
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Case Study
Employee Experience Boost with ServiceNow ITSM
US injectable‑drug manufacturer improved IT access and efficiency with Zensar–ServiceNow solutions.
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Solution Brief
GenAI‑Driven Enterprise Service Management
Explore how generative and agentic AI enable autonomous, efficient enterprise service management.
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Topics
The ServiceNow Reseller Partner Program
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The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program