As Executive Vice President of Cloud Engineering & Support, Campbell Webb leads the teams responsible for delivering the resilience, performance, and support behind the ServiceNow AI Platform. He oversees ServiceNow's global cloud infrastructure, site reliability engineering, and customer support functions, helping ensure customers can run their most critical business operations with confidence.

Since joining ServiceNow, Campbell's focus is on advancing the company's cloud and support strategy, bringing together engineering and customer-facing functions to create end-to-end accountability for customer outcomes. Under his leadership, ServiceNow is advancing an AI-powered operating model that enhances reliability, accelerates resolution, and improves customer experiences.

A passionate advocate for engineering excellence and customer trust, Campbell is focused on scaling the cloud platform that powers ServiceNow's AI innovations while delivering the reliability and performance customers depend on. He is also helping drive the company's vision for Sovereign Cloud solutions that support regional data residency, compliance, and security requirements around the world.

Prior to joining ServiceNow, Campbell held senior leadership roles at Workday and Oracle, where he led large-scale infrastructure, platform engineering, security, reliability, and cloud transformation initiatives that supported billions of dollars in SaaS growth and millions of users worldwide.