Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Digital Workflows
  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

Success Navigator
  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Automic

Automic was seeking a service automation solution to create an engaging, responsive experience for external customers. The business automation company developed an application on the ServiceNow platform called Customer 360. The customized portal provides tailored knowledge base articles, software updates and critical alerts to customers. Now, over 80% of incidents and problems are generated through the portal rather than emails or phone calls and the system automatically routes cases to technicians based on skill‑level and capacity.

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