CareWorks is one of the largest managed‑care organizations in Ohio, providing thousands of customers with a variety of services, including workers' compensation, compliance consulting, and vocational rehabilitation. With ServiceNow, they gained a new‑shared services model for IT and for IT governance, risk, and compliance (ITGRC). Now, they have a savings of $128,000 annually for the audit team and IT can focus on innovation ‑ not mundane tasks.