CareWorks is one of the largest managed‑care organizations in Ohio, providing thousands of customers with a variety of services, including workers' compensation, compliance consulting, and vocational rehabilitation. With ServiceNow, they gained a new‑shared services model for IT and for IT governance, risk, and compliance (ITGRC). Now, they have a savings of $128,000 annually for the audit team and IT can focus on innovation ‑ not mundane tasks.

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May 7-11, 2017, Orange County Convention Center, Orlando, FL

Experience IT, Customer Service, HR, & Security at Lightspeed