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Equinor is an international energy company with 20,000 employees focused on developing oil, gas, wind and solar energy in more than 30 countries.

ServiceNow has enabled the Global Business Services team to deliver on its vision to ‘enable a better Equinor’, with a strategic focus on improving the user experience, accelerating digital transformation and defining future ways of working.

More than 320 business services have been consolidated onto a single platform, with automation and departmental collaboration driving fast, efficient service delivery and a 30‑point increase in customer satisfaction.

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