G‑Cloud is a combination of commercial public cloud services, private cloud services, and managed ICT services hosted in government data centers in Belgium. Across Europe, many governments are moving IT services to the cloud to improve efficiency and reduce costs. With ServiceNow, G‑Cloud has multi‑tenancy support with the possibility to use a cloud‑based CMDB for certain data, and an on‑premises CMDB for confidential data. By replacing disparate tools and manual processes with ServiceNow and G‑Cloud, the Belgian government is on its way to achieve dramatically improved IT efficiency.