Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Digital Workflows
  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

Success Navigator
  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

GE Capital

Risk management is a top priority for the Business Continuity Program at GE Capital. Before ServiceNow, they were using a legacy IT system to inventory, analyze, and aggregate potential risks‑ threats ranging from hurricanes and nuclear disasters through to unplanned IT outages. The system was difficult to use, maintain and enhance. In just six weeks, the ITSM team developed a Risk Vulnerability Assessment Tool with ServiceNow that provides an easier method to quickly identify top risks and includes a capability to correlate data across location, risk type, frequency, and several other values. The IT team is delivering meaningful value to the business by improving the level of oversight, governance, and executive visibility in to the overall risk profile.

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