• Products
  • Use Cases
  • Industries
  • 3 strategies for innovation
  • Learn how to transform your customer experience with artificial intelligence.
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • We need champions!
  • Use our tools and resources to more effectively advocate for ServiceNow in your organization.


Orion Engineered Carbons

Orion Engineered Carbons is a global supplier of a broad range of carbon black products, running 14 production sites across the world and four Applied Technology Centers.

Orion’s global infrastructure services team plays a critical role in supporting the business operation and its 1,441 employees in their mission to deliver a quality supply of carbon blacks.

ServiceNow has enabled the team to take a transformational approach to global service delivery, which has reduced the cost of the service desk function by 50% and is achieving end user satisfaction scores that exceed 90 percent.


Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.