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HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Digital Workflows
  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

Success Navigator
  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

TriMedx

TriMedx is one of the largest independent service organizations for clinical engineering in the U.S. It supports nearly 1.7 million devices worth $15 billion dollars for 1,800 healthcare facilities. TriMedx uses ServiceNow Customer Service Management to rapidly route and resolve more than 175,000 cases each month, related to 78,000 different types of devices. Cases now automatically flow in to work orders, as they move from call center agents to the right technicians based on their skills and location.

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